Zimbra 5.0.18_GA

[ramjimh]

We are using zimbra open source 5.0.18_GA.The emails which are send to internal users are going to junk folder of the mail server and these mails are not downloaded to inbox of mail clients.But the sender is getting a mail dlivery report telling that mail has sent.The report says that the mail is tagged as spam and the report is shown below:

Received: from localhost (localhost.localdomain [127.0.0.1])
by mail.osais.com (Postfix) with ESMTP id 1F124D120007
for <shareek@osais.com>; Tue, 11 May 2010 16:54:54 +0300 (AST)
X-Virus-Scanned: amavisd-new at osais.com
X-Spam-Flag: YES
X-Spam-Score: 9.006
X-Spam-Level: *********
X-Spam-Status: Yes, score=9.006 tagged_above=-10 required=6.6
tests=[AWL=-2.033, BAYES_80=2, DNS_FROM_OPENWHOIS=1.13,
HELO_OEM=2.195, HTML_MESSAGE=0.001, MIME_HTML_MOSTLY=0.001,
RCVD_IN_BL_SPAMCOP_NET=1.96, RCVD_IN_SORBS_WEB=0.619,
RCVD_IN_XBL=3.033, RDNS_NONE=0.1]
Received: from mail.osais.com ([127.0.0.1])
by localhost (mail.osais.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id OMdAtm+cXZA6 for <shareek@osais.com>;
Tue, 11 May 2010 16:54:48 +0300 (AST)
Received: from pc (unknown [81.85.213.241])
by mail.osais.com (Postfix) with ESMTP id E15F8D120004
for <shareek@osais.com>; Tue, 11 May 2010 16:54:44 +0300 (AST)
Return-Receipt-To: "philip" <philip@osais.com>
From: "philip" <philip@osais.com>
To: <shareek@osais.com>
Subject: testing
Date: Tue, 11 May 2010 17:01:15 +0300
Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAAB9hYZzD09NKqOJ3wIjirNjCgA AAEAAAAHd/knmipO1AuEgeeobKAJABAAAAAA==@osais.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_002E_01CAF12B.95C67720"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcrxEmvArz+Pb4p0TXKGYLbyTwWonA==
Content-Language: en-us
Disposition-Notification-To: "philip" <philip@osais.com>

Need solution as soon as possible.

With Regards,

Ramji M.H.

[y@w]

If it's an internal user, you probably want to try: Spamassassin postfix authenticated users - Zimbra :: Wiki

[phoenix]

[QUOTE=ramjimh;183061]We are using zimbra open source 5.0.18_GA.The emails which are send to internal users are going to junk folder of the mail server and these mails are not downloaded to inbox of mail clients.But the sender is getting a mail dlivery report telling that mail has sent.[/QOUTE]That's hardly surprising.

Originally Posted by ramjimh

The report says that the mail is tagged as spam and the report is shown below:

I'd suggest you look at the reasons that email is marked as spam (look at the highlighted entries).

Originally Posted by ramjimh

Received: from localhost (localhost.localdomain [127.0.0.1])
by mail.osais.com (Postfix) with ESMTP id 1F124D120007
for <shareek@osais.com>; Tue, 11 May 2010 16:54:54 +0300 (AST)
X-Virus-Scanned: amavisd-new at osais.com
X-Spam-Flag: YES
X-Spam-Score: 9.006
X-Spam-Level: *********
X-Spam-Status: Yes, score=9.006 tagged_above=-10 required=6.6
tests=[AWL=-2.033, BAYES_80=2, DNS_FROM_OPENWHOIS=1.13,
HELO_OEM=2.195, HTML_MESSAGE=0.001, MIME_HTML_MOSTLY=0.001,
RCVD_IN_BL_SPAMCOP_NET=1.96, RCVD_IN_SORBS_WEB=0.619,
RCVD_IN_XBL=3.033, RDNS_NONE=0.1]
Received: from mail.osais.com ([127.0.0.1])
by localhost (mail.osais.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id OMdAtm+cXZA6 for <shareek@osais.com>;
Tue, 11 May 2010 16:54:48 +0300 (AST)
Received: from pc (unknown [81.85.213.241])
by mail.osais.com (Postfix) with ESMTP id E15F8D120004
for <shareek@osais.com>; Tue, 11 May 2010 16:54:44 +0300 (AST)
Return-Receipt-To: "philip" <philip@osais.com>
From: "philip" <philip@osais.com>
To: <shareek@osais.com>
Subject: testing
Date: Tue, 11 May 2010 17:01:15 +0300
Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAAB9hYZzD09NKqOJ3wIjirNjCgA AAEAAAAHd/knmipO1AuEgeeobKAJABAAAAAA==@osais.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_002E_01CAF12B.95C67720"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcrxEmvArz+Pb4p0TXKGYLbyTwWonA==
Content-Language: en-us
Disposition-Notification-To: "philip" <philip@osais.com>

Need solution as soon as possible.

With Regards,

Ramji M.H.

When you've checked what those entries mean you should go to a couple (or more) of the online RBL checking sites and enter the IP address and see what you get back (and why they're listed on an RBL).