[SOLVED] Used quota always displayed as zero

[xinfaith]

As a domain administrator, I am able to see view the correct quota usage of my users.
But when I logged in as a normal administrator, the quota usage displayed value is always zero.
Full domain console rights have been given to the normal administrator.

Can anyone advise what is missing?
Our Zimbra server is 6.0.6.
Thanks in advance!

WIth warm regards,
Faith Tan

[sugiggs]

up up up up.............


up thread...

[xinfaith]

Issue still exist.
Will appreciate if there is anyone could response.

With warm regards,
Faith Tan

[xinfaith]

up! appreciate any response. if you hadn't encounter this problem when selecting the user as 'Administrator', also kindly comment.

Thanks & regards,
Faith Tan

[phoenix]

Originally Posted by xinfaith

up! appreciate any response. if you hadn't encounter this problem when selecting the user as 'Administrator', also kindly comment.

You haven't given much detail about the exact steps to reproduce your 'problem', it would help if you did. What, exactly, do you mean by a 'normal administrator' as mentioned in your first post? Have you actually given the Administrators the rights to view the quota? Go to the Help Desk (you need your server address in that url) on your server and search for the word 'Rights', then read how to manage them.

[xinfaith]

Originally Posted by phoenix

You haven't given much detail about the exact steps to reproduce your 'problem', it would help if you did. What, exactly, do you mean by a 'normal administrator' as mentioned in your first post? Have you actually given the Administrators the rights to view the quota? Go to the Help Desk (you need your server address in that url) on your server and search for the word 'Rights', then read how to manage them.

Hi Bill,

When creating the user, there is an option under Account Setup for assigning the user as Global Administrator or Administrator. We had selected Administrator.

Under Configure Grants, we had set as follows:
Target Type Right Name
domain +domainAdminConsoleRights
domain set.account.zimbraCOSId
domain get.account.zimbraCOSId
domain -set.account.zimbraMailQuota
domain -set.account.zimbraIsDelegatedAdminAccount
domain -adminLoginAs

For your advice.
Thank you.

With warm regards,
Faith

[phoenix]

You should try adding the following:

getMailboxInfo

[xinfaith]

Originally Posted by phoenix

You should try adding the following:

getMailboxInfo

Adding the above does not help. But had read through the rights list again.
getAccount does the trick.

Thanks and regards,
Faith Tan