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Thread: Unable to Start Zimbra

  1. #1
    mikemayaka is offline New Member
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    Question Unable to Start Zimbra

    Hi,
    I am troubleshooting a zimbra install that has been working and now cant startup;
    #zmcontrol -v
    Release 4.5.0_GA_612.FC5_20070115195533 FC5 FOSS edition
    #zmcontrol status
    antispam Running
    ldap Running
    logger Running
    mailbox Stopped
    tomcat is not running
    mta Stopped
    postfix is not running
    snmp Stopped
    swatch is not running

    What could be the problem? How should I proceed..please help

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Have a look in the log files and see what errors are in there, you should also search the forums as this question has been asked and answered many times.

    You should also plan to upgrade to the most recent Zimbra version as soon as possible.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mikemayaka is offline New Member
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    Bill thanks for the quick response!
    I have gone through the solutions suggested on the various threads:
    - I have no sendmail running

    I have attached my zimbra.log for reference.
    - About upgrading I understand that one needs to first upgrade to atleast 5.0.2x before trying to upgrade to 6.0.6. Can one do an upgrade if the current system is down?
    Attached Files Attached Files

  4. #4
    jwhbud is offline Senior Member
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    Yes mikemayaka, you should be able to do an upgrade with the system down. That can actually help fix many issues. Just make sure there are no running Zimbra processes before you start the upgrade. And keep in mind, you may have to regenerate your certs after the upgrade.

  5. #5
    odeleon is offline Advanced Member
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    I think the upgrade process itself shuts down the running instance of ZCS before installing the new version. I always do it manually just to be sure.

  6. #6
    mikemayaka is offline New Member
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    Thanks for the replies. Am using Release 4.5.0_GA_612.FC5_20070115195533 FC5 FOSS edition on FC5; what package will be most suited for upgrading this release of zimbra?

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