We had a similar error (webmail spoofed), but my log showed the IP of the hacker:
Code:
2010-01-19 00:12:17,989 INFO [btpool0-22965://localhost/service/soap/AuthRequest] [name=account@ourdomain.com;oip=173.162.144.38;ua=zclient/6.0.4_GA_2038.RHEL5_64;] security - cmd=Auth; account=account@ourdomain.com; protocol=soap;
Changing the password fixed the problem for us as well:
Code:
2010-01-19 14:23:51,075 WARN [btpool0-23545://localhost/service/soap/AuthRequest] [name=account@ourdomain.com;oip=64.251.25.150;ua=zclient/6.0.4_GA_2038.RHEL5_64;] security - cmd=Auth; account=account@ourdomain.com; protocol=soap; error=authentication failed for account@ourdomain.com, account(or domain) status is closed;