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Thread: Upgrade from 5.0.11 to 6.0.6 Stats work, but not Web

  1. #1
    halley is offline Senior Member
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    Default Upgrade from 5.0.11 to 6.0.6 Stats work, but not Web

    Friends did the update, everything is working properly, all services, but when I enter the web all services appear as red XXXXXX ... I've tried numerous remedies in any forum and solved.

    Anyone have any idea how to fix this??

    Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by halley View Post
    Friends did the update, everything is working properly, all services, but when I enter the web all services appear as red XXXXXX ... I've tried numerous remedies in any forum and solved.
    Do tell us in detail what you've tried so we don't waste time going over the same suggestions.
    Last edited by phoenix; 05-01-2010 at 07:07 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    LMStone is offline Moderator
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    Quote Originally Posted by halley View Post
    Friends did the update, everything is working properly, all services, but when I enter the web all services appear as red XXXXXX ... I've tried numerous remedies in any forum and solved.

    Anyone have any idea how to fix this??

    Thanks
    There are lots of "fixes" in the forums it is true, but we need you to tell us a bit more please...

    At the 10,000 foot level, we find there are two major things that need to happen to get this to work:

    First, all the data from all the servers needs to get into /var/log/zimbra*.log on the logger host.

    Second, the logger host needs to be able to process that data successfully to be able to update the UI on the Admin Console.

    Data not getting into /var/log/zimbra*.log is often a syslog configuration issue. There are all kinds of reasons the logger host can't process the logs.

    So... where do things stand at your end so far?

    Hope that helps, if only a little,
    Mark

  4. #4
    halley is offline Senior Member
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    Good morning, the logs are being generated and sent to the email admin @ domain
    but only to the web administration is red with XXXX but services
    are running .... I do not know how to solve this, I tried a thousand things ... if
    anyone knows how to resolve would be appreciated. hugs

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