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Thread: Auto Complete returns not existing mail

  1. #1
    lindworm is offline Senior Member
    Join Date
    Feb 2007
    Rep Power

    Default Auto Complete returns not existing mail

    In only one account is an not existing shown at auto complete when I search for "1jh". (It's the prename of the right result)
    The wrong result is:
    The right result is also shown:

    I enabled debug logging for this account.
    zmprov aal zimbra.soap debug

    This is the result:
    1;ip=xy;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5_64;] gal - autocomplete: overall=32ms, ranking=1ms, folder=31ms, gal=0ms
    1;ip=xy;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5_64;] soap - SOAP response: 
      "Header": {
        "context": {
          "session": {
            "id": "1499826",
            "_content": "1499826"
          "change": {
            "token": 32557
          "_jsns": "urn:zimbra"
      "Body": {
        "AutoCompleteResponse": {
          "canBeCached": true,
          "match": [
              "email": "\\u003E",
              "type": "unknown",
              "ranking": "8"
              "email": "\"1jh \" \\u003E",
              "type": "contact",
              "ranking": "0",
              "id": "25711",
              "l": "7"
          "_jsns": "urn:zimbraMail"
      "_jsns": "urn:zimbraSoap"
    The right result has the type contact. The wrong result has the type unknown. So I think it don't looks like a contact from adressbook or gal, but from where else should it come?

    Any ideas?

  2. #2
    Abzstrak is offline Intermediate Member
    Join Date
    May 2008
    Rep Power


    maybe I'm misunderstanding, but it sounds like in that one accounts 'emailed contacts' list that they have an invalid entry... in which case, just delete it.

  3. #3
    cayaraa's Avatar
    cayaraa is offline Special Member
    Join Date
    Jul 2009
    Rep Power


    You might be running into this if your not on 6.0.6:
    Old display names in autocomplete

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