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Old 04-27-2010, 07:45 AM
Intermediate Member
 
Posts: 16
Default error Failed to start antivirus rc = 256

all services except the normal rise zimbra antivirus. check the log file and the same zmcontrol menssagem returns me this error:
Was enabled antivirus service Need to start
Tue Apr 27 11:20:19 2010 CONTROL ANTIVIRUS: / opt / zimbra / bin / start zmclamdctl
Tue Apr 27 11:21:29 2010 Failed to start antivirus rc = 256
Tue Apr 27 11:22:39 2010 Watchdog: skipping service antivirus. Service not yet available for restarts.

any suggestions?
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Old 04-27-2010, 08:04 AM
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What version of Zimbra are you running? (You should update your profile). If it is 5.0.16 or prior then the version of ClamAV including with Zimbra (0.94) has been EOL'd and will no longer function. Have a look at the Announcements forum adn the sticky thread in this forum for more info. Basically you have two options: upgrade your Zimbra installation or do an in-place upgrade of ClamAV on your existing installation. If possible I would recommend the full Zimbra upgrade.
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Old 04-29-2010, 11:32 PM
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Posts: 193
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Please provide the output of this command

zmcontrol -v
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Old 04-30-2010, 05:00 AM
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zimbra@mail:~$ zmcontrol -v


Release 5.0.11_GA_2695.UBUNTU8 UBUNTU8 FOSS edition
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Old 04-30-2010, 05:18 AM
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Posts: 193
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you need to upgrade clamav on ur zimbra server follow this linkClamAV - Updating clamd for releases earlier than ZCS 5.0.16 - Zimbra :: Wiki
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