I have one user who has seen an increase in "Suspect" spam messages, and these messages are actually false positives. Some of these messages are being tagged only a day after this user replied to original sender and the earlier msgs were not tagged as suspect.
How can I reset this user, so he doesn't get the false positives as frequently?
(He has not gotten used to checking spam folder after three years with Zimbra...this is not the time to start remedial training...
Thanks. Hope this makes sense.