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Thread: How to add a user that can send and receive emails

  1. #1
    iwhite is offline Starter Member
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    Default How to add a user that can send and receive emails

    I've just downloaded and installed zimbra I created the admin user and used the web to log in. I created a user account. I can use that user to send emails; however, I can't receive emails for that user. The format that I've used for this user is abc@mailsever.domainname.com.

    What am I missing, is this enough information? Is this the correct way to create a user? I host virtual domain and I'm looking for a good MTA will zimbra allow me to post multiple domains.

    Thanks
    iwhite

  2. #2
    soxfan is offline Moderator
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    Do you have DNS / MX records setup properly for the domain that you created? Do you have your firewall properly configured to forward email traffic through to your Zimbra server (I'm assuming / hoping your Zimbra server is behind a firewall).

  3. #3
    iwhite is offline Starter Member
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    Thanks for responding Soxfan.

    I'm pretty sure my DNS is configure correctly as is my MX record because I can now send and receive messages. However, the messages does not show up when I log into zimbar via the web page. I can see the message that I send back to zimbra in the maillog file but it never show up in the in box on the web page.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by iwhite View Post
    Thanks for responding Soxfan.

    I'm pretty sure my DNS is configure correctly as is my MX record because I can now send and receive messages. However, the messages does not show up when I log into zimbar via the web page. I can see the message that I send back to zimbra in the maillog file but it never show up in the in box on the web page.
    Look in the deferred queue in the Admin UI and see if the message is there. Do you have any filters enabled that may be moving or, more disastrously, deleting the messages? Post the output from the log files that show the message is being delivered correctly (and some lines before and efter the event).

    Just for confirmation, post the output of the following commands (run on the zimbra server):

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com any
    dig yourdomain.com mx
    host `hostname` <- use that exact command with backticks not single quotes
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    veronica is offline Outstanding Member
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    depends on what domain you hosted. As you said abc@mailsever.domainname.com. I would assume you created the same domain and MX record for same domain ie mailsever.domainname.com. Somehow this seems to be FQDN and not domain name but as I said depends if you really hosted that domain.

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