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Thread: zmmailboxdctl is not running

  1. #1
    jwriteclub is offline Intermediate Member
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    Default zmmailboxdctl is not running

    Given the ClamAV issue, it seemed I had no choice but to upgrade, so, I upgraded from 5.0.16 to 5.0.23.

    This appeared to go smoothly, however, once the update was complete, I was unable to start mailbox. Specifically, zmcontrol start completes without any error messages, but zmcontrol status shows nothing running. I've got no extra server running, and nothing binding to any of the common ports.

    Any help would be much appreciated.

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    The first place to start would be to check your Log Files - Zimbra :: Wiki.

  3. #3
    jwriteclub is offline Intermediate Member
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    I've tried checking

    mailbox.log hasn't had a new entry written to it since before the upgrade, and zimbra.log (Apr 16 05:00:05 sls-ce8p18 zim - Anonymous - 81d9aQRh - Pastebin.com) doesn't have anything interesting in it (as far as I can tell).

  4. #4
    uxbod's Avatar
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    Shutdown ZCS and then run as root
    Code:
    /opt/zimbra/libexec/zmfixperms --extended
    and then start ZCS again.

  5. #5
    jwriteclub is offline Intermediate Member
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    I'm giving it a shot

  6. #6
    jwriteclub is offline Intermediate Member
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    I think it just made things worse:

    05:28:44 root on nnn in ~ |}> /opt/zimbra/libexec/zmfixperms --extended
    05:29:24 root on nnn in ~ |}> su - zimbra
    [zimbra@nnn ~]$ zmcontrol start
    Host localhost
    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting snmp...Done.
    Starting spell...Done.
    Starting mta...Done.
    Starting stats...Done.
    [zimbra@nnn ~]$ zmcontrol status
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host localhost
    ldap Running
    logger Stopped
    zmlogswatchctl is not running
    mailbox Stopped
    zmmailboxdctl is not running.
    mta Running
    snmp Running
    spell Running
    stats Running
    UPDATE: mailbox.log still isn't updated, and Apr 16 05:33:32 sls-ce8p18 zim - Anonymous - hAUvGSNe - Pastebin.com is my zimbra.log. At least it looks like I found the problem (?) a problem with the ldap server?

  7. #7
    uxbod's Avatar
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    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  8. #8
    jwriteclub is offline Intermediate Member
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    05:39:48 root on sls-ce8p18 in - Anonymous - 0mnae6np - Pastebin.com

    I'm guessing that somehow I screwed up the re-configure?

  9. #9
    uxbod's Avatar
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    Your /etc/hosts is completely incorrect. You have specified the same IP address against three different servers. The file should look like
    Code:
    127.0.0.1           localhost.localdomain localhost
    XXX.XXX.XXX.XXX     zimbra.example.com  zimbra
    Last edited by uxbod; 04-16-2010 at 02:49 AM. Reason: typo

  10. #10
    jwriteclub is offline Intermediate Member
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    Ok, I'm changing that.

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