Network service error during login

[kamischa]

Hallo,

I am new in this Forum and I hope anyone can help me with my Zimbra server problem.
Zimbra Version 6.05 OpenSource on Debian

Here is my story.
My Zimbra server works since 3 months without any problems.
Last week I had to change the Zimbra Server IP adress.
I did it and after restarting, the server works and everything was fine, I thought.
But after one day I got the first error message after login to the Server from the Zimbra web-interface.

"A network service error occured"

Login was impossible.

I could not find any reason for that in the logfiles.
After restarting the Zimbra services erverything looks fine.
I can login to the Server, I can send and receive mails.

Next day the same problem.
I looked into the browser source code and found the following error code.

com.zimbra.common.soap.SoapFaultException: System failure: ZimbraLdapContext ExceptionId:btpool10-0//localhost/service/soap/AuthRequest: 1270223989771:a6df616a3dd5d062 Code: service.failure

In the next days I got the error once a day after restarting the Zimbra services it was OK until the next day.

Please help me, I dont know what to do.

Thanks a lot

[uxbod]

Welcome to the forums

When you made the IP address change what else did you update ? It is possible you have a DNS error somewhere.

[kamischa]

Hallo,

thanks for your fast reply.
I changed the IP Address with ifconfig and in Hosts file.
And of course in the DNS Server
The hostname is the same as before.
I have no problems with DNS .
The complete Zimbra Server works without any problems sometimes 12 or more hours until the error message occures.
Yesterday I had another mysteriously experience. I tried to login to Zimbra remote from my home office. I got the error message and can´t login.
One hour later I tried it once again and it was OK !
In Germany we have easter vacation and nobody was in the office who could reboot the server. Today I can login normaly and erverything works fine.

Greetings from Germany

[uxbod]

Are you using a commercial or self-signed SSL cert ?

[kamischa]

I am using a self-signed cert.
I generate a new cert after changing the ip because the old one was out of date.