disconnect and reconnects

[Shirdisaigopi]

HI to all ,
I have a problem with my zimbra mail server , in user end we are using pidgin for local chat, last two days all users are disconnect and reconnects often .... How to solve this problem .......
how to check Zimbra error logs ?

[uxbod]

Welcome to the forums

Have you checked the logs under /opt/zimbra/log ? When the users were disconnected did you receive any events from Zimbra eg. service restarts ?

[Shirdisaigopi]

Hi Thanks ,
For The reply ,,
How to check log message [i am try this but ? its a directory ]
tail -f /opt/zimbra/log ...

[phoenix]

Originally Posted by Shirdisaigopi

How to check log message [i am try this but ? its a directory ]

You were asked to check the log files under that directory.

[Shirdisaigopi]

Originally Posted by phoenix

You were asked to check the log files under that directory.

HI when I stop the zmcontrol service
11 service was runing .... But when I start the service again again only 9 service started ..........
1-Stopping stats...Done
2- Stopping mta...Done
3-Stopping spell...Done
4-Stopping snmp...Done
5-Stopping archiving...Done
6-Stopping antivirus...Done
7-Stopping antispam...Done
8-Stopping imapproxy...Done
9-Stopping mailbox...Done
10-Stopping logger...Done
11-Stopping ldap...Done


88888888888888888888888888888888888888888888888888 8888888888
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.

[uxbod]

That is fine ... zmcontrol just runs through all of the services on shutdown; and on start only activates the ones you have asked for.

[Shirdisaigopi]

I am geting read error , when I open the Buddy list .... when I restart the zm control service its normal for 2 min , after some time all the users are connecting and disconnecting offten , .... Please help me to solve this problem .................................................. ......................................I have checked the log message, I am not able to find which is the error from that //////////////////////var/log/zimbra.log

[Shirdisaigopi]

Hi! Thanks in advance for any help you give me.
we have checked yesterday fully And We Find Out There is a problem in zimbra only not in pidgin ......
please guide me how to solve this problem ........
Thanks

[Shirdisaigopi]

Hi ,
Where to check instant messager log
Thanks