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Old 03-30-2010, 02:24 PM
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Question stats remains stopped

Hi, the stats service won't start and remains stopped, even after a reboot. Any suggestions? Thanks.

6.0.5_GA_2213.RHEL4_64.NETWORK Feb 2, 2010
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Old 03-31-2010, 04:26 AM
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zmstatctl restart and tell what u see in logs ?
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Old 03-31-2010, 04:28 AM
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Also check if you have

%zimbra ALL=NOPASSWD:/opt/zimbra/libexec/zmstat-fd *

in your /etc/sudoers. If not add it and restart service.
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Old 03-31-2010, 09:00 AM
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Hi, thanks for your response. Which log file?

The etc/sudoers file is correct.
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Old 03-31-2010, 01:38 PM
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We've had issues since 6.0.5 with permissions in the /opt/zimbra/zmstat directory. Make sure everything in that directory is owned by zimbra:zimbra and start stats again.

There's a bug report on this in bugzilla:
Bug 45311 – stats service fails to start
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Old 04-01-2010, 09:18 AM
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That did the trick. There were some things in there that were root:root.

Thanks!
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