Sometimes it happens when a user is creating a new mail and uses auto completion that the user don't get all results. The user gets no error message but in the log you can see this:
Code:
2010-03-30 15:59:33,164 WARN [btpool0-37556://zimbra.[customer].de/service/soap/AutoCompleteRequest] [name=ksimon@[customer].de;aname=admin@zimbra.[customer].de;m
id=155;ip=212.8.197.50;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.UBUNTU8_64;] gal - search on GalSync account failed for c5d0bd45-f252-472f-b15a-bd3940d4d4bc
com.zimbra.cs.index.queryparser.ParseException: Encountered "AND" at line 1, column 17.
Was expecting one of:
<NOT_TOKEN> ...
"(" ...
"+" ...
"-" ...
<QUOTED_TOK> ...
<TEXT_TOK> ...
"content:" ...
"subject:" ...
"msgid:" ...
"envto:" ...
"envfrom:" ...
"contact:" ...
"to:" ...
"from:" ...
"cc:" ...
"tofrom:" ...
"tocc:" ...
"fromcc:" ...
"tofromcc:" ...
"in:" ...
"under:" ...
"inid:" ...
"underid:" ...
"has:" ...
"filename:" ...
"type:" ...
"attachment:" ...
"is:" ...
"date:" ...
"day:" ...
"week:" ...
"month:" ...
"year:" ...
"after:" ...
"before:" ...
"size:" ...
<BIGGER> ...
"smaller:" ...
"tag:" ...
"message:" ...
"my:" ...
"modseq:" ...
"conv:" ...
"conv-count:" ...
"conv-minm:" ...
"conv-maxm:" ...
"conv-start:" ...
"conv-end:" ...
"appt-start:" ...
"appt-end:" ...
"author:" ...
"title:" ...
"keywords:" ...
"company:" ...
"metadata:" ...
"item:" ...
<FIELD> ...
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.generateParseException(ZimbraQueryParser.java:1324)
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.jj_consume_token(ZimbraQueryParser.java:1257)
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Clause(ZimbraQueryParser.java:1042)
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Query(ZimbraQueryParser.java:1128)
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.DoParse(ZimbraQueryParser.java:1139)
at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Parse(ZimbraQueryParser.java:308)
at com.zimbra.cs.index.ZimbraQuery.<init>(ZimbraQuery.java:2422)
at com.zimbra.cs.index.MailboxIndex.search(MailboxIndex.java:154)
at com.zimbra.cs.mailbox.IndexHelper.search(IndexHelper.java:117)
at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java:3450)
at com.zimbra.cs.gal.GalSearchControl.doLocalGalAccountSearch(GalSearchControl.java:239)
at com.zimbra.cs.gal.GalSearchControl.accountSearch(GalSearchControl.java:212)
at com.zimbra.cs.gal.GalSearchControl.autocomplete(GalSearchControl.java:77)
at com.zimbra.cs.mailbox.ContactAutoComplete.queryGal(ContactAutoComplete.java:254)
at com.zimbra.cs.mailbox.ContactAutoComplete.query(ContactAutoComplete.java:225)
at com.zimbra.cs.service.mail.AutoComplete.query(AutoComplete.java:75)
at com.zimbra.cs.service.mail.AutoComplete.handle(AutoComplete.java:44)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:419)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:157)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) c5d0bd45-f252-472f-b15a-bd3940d4d4bc is the ZimbraId of the gal-sync Account
When this happend the user won't see the right results until he re-login or flushes the cache.
I could reconstruct this behaviour. For example when I type a single 's' and wait for auto completion this error often occurs. Then it wouldn't show me users like "Schmidt, Melanie". But when I relogin and type a little faster 'sch' it shows me the expected results.
Any ideas?
Release 6.0.5_GA_2213.UBUNTU8_64 UBUNTU8_64 NETWORK edition
Bugzilla
Wiki
Source
Problems with gal auto completion 
Linear Mode
