delegate a user to be another one

[leocor]

I would like to set up an account for the reception desk.
We have work shifts for that position.
So I thought to create reception and then share mail folders to the work shifters.
It would have been nice because I could see who sent emails ( as zimbra writes on sender "On Behalf Of: user@zimbradomain") so I can know who at the time was at the desk.

But this solution does not seem to fit because I can't share some folders (like Trash). Is there a way to share a whole account or at least all email folders (including trash, junk, drafts) or is there a different way to delegate?

Thanks,
Lrd

[bdial]

you could use parent/child accounts

Mailboxes: Sharing vs. Relationships » Zimbra :: Blog

although i think there is one "bug" involved with which Sent folder the e-mails wind up in. I think it will wind up in the sender's sent folder not the reception account. maybe you can get around that with a filter i'm not sure

[leocor]

Thank you very much bdial! I tried this fantastic option and it is exactly what I wanted.

1. When I send an email from the child accound I don't see "on behalf of" like in shared folders, despite here (Mailboxes:
Sharing vs. Relationships » Zimbra :: Blog) they say it should

p.s. The bug you said it should exists still exists.

Lrd