how to define white lists in anti-spam service ?

[alopeza]

hi all !

Many users are reporting to have many good mals at the spam tray.

Most of that emails come from the same sender; always a trusted user from our own company.

The NOT SPAM button seems to not be working; we all mark that mails as not spam but it doesn't change that behavior.

So the question is: is there any way to define a list of domains or specific senders that are trustable and never send spam ?

Thanks in advance,
Antonio

[bdial]

you should put your version in your profile.

according to this bug Bug 6953 – Per user white & black lists in the UI per-user whitelists and blacklists are available in the UI. have you tried that? (i'm not running 6 yet so i can't say too much about it)

[ewilen]

If you're not running 6, you can still implement whitelists/blacklists, see Improving Anti-spam system - Zimbra :: Wiki

But first I'd want to make sure you aren't affected by these issues:
Bug 45625 – remove OPENWHOIS references from spamassasin config
Bug 43766 – FH_DATE_PAST_20XX - Spamassassin incorrect tagging from today
Bug 12277 – Add support for better antispam scoring of sasl authenticated senders
Bug 44384 – Bypass SA for emails sent from internal ZWC users (or provide a way to score them)

Some are 5.x only. All of the bug entries contain references to workarounds.