Best Business Practices - When a female user changes last name.

[VTC]

So still relatively new to Zimbra when it comes to smaller things.

So heres the issue.
Have a female user - just got married changed her name. Yippie. How do other offices handle the mailbox when it comes to the new name.

Heres an example
Testuser1 - old name
testuser 2 - new name

Was thinking well I create the ldap account and just rename testuser1@blah to testuser2@blah. Well I get a ton of access denied's in the logs.

Curious to know how other sites might handle this. Process's?

[uxbod]

Are you using the Nee name in the address ? eg lady.smith@domain.com is now lady.jones@domain.com.

[VTC]

I was actually able to make the mailbox rename work. It was kind of picky. I had to set the ldap password after the changes were made.

[xeon]

I would change the name then add an alias for there old email address in case any email comes in from her old name.

[dwill]

i second Xeon
djones@domain.com marries and is now dsmith@domain.com

create dsmith@domain.com and create alias in the new account for djones@domain.com and allow a few months for customers to update