Notebook / Documents

[moebis]

Was the notebook broken in the new 3.2 M2 release? When I enable it in the admin panel for a user and then login it locks up the browser and brings the server to its knees, until I stop the script.

[KevinH]

Works for us. Did you try to login with debug=3 to see if any output is in the debug window? Have you tried to use Notebook in a previous beta version? (maybe some bad data is in those folders)

[jholder]

I can verify that the notebook feature freezes on me too (FC4, ZCS 3.2 M2, Firefox, IE, Safari)

I will investigate, and post more.

john

[jholder]

moebis,
Did you do an upgrade or a new install?

[jholder]

Bug: http://bugzilla.zimbra.com/show_bug.cgi?id=9422

From the Bugzilla:
This is a known issue(...it should be present in release notes)
This happens because notebook's template doesnt get initialized/loaded. There is
an extra step that admins has to do for this beta 2 release.

STEP1: su - zimbra

STEP2: zmprov in -u <username> -p <password> -f <template dir> -t Template

where

<username> is the Notebook default user name, typically wiki@<hostname>,
<password> is the password of the user,
<template dir> is the directory where you see the template files _Template,
_Index, etc. typically it's at /opt/zimbra/wiki/template directory.

STEP 3: tomcat restart

e.g:
zmprov in -u wiki@test.com -p test123 -f /opt/zimbra/wiki/Template/ -t Template

tomcat restart


===================
...There has been some slight changes to the commands in the last week.. not
sure which one works for beta 2 releas..so, if STEP2 fails, try:

zmprov in <username> <password> /opt/zimbra/wiki/Template/ Template
or
zmprov -l in <username> <password> /opt/zimbra/wiki/Template Template


** after step 2, makesure you do "tomcat restart"

For more info: see bugs
bug 9103
bug 8611
bug 8368
bug 9006

*** This bug has been marked as a duplicate of 9103 ***

[goetzi]

I upgraded to 4.0 RC1 (Network Edition) and still have the same problem. The browser crashes when clicking on the Notebook tab.

Reproduced it in Firefox 1.5.0.6 and Internet Explorer 6.

I cleared the browser cache and cookies.

[KevinH]

I upgraded to 4.0 RC1 (Network Edition) and still have the same problem. The browser crashes when clicking on the Notebook tab.

Reproduced it in Firefox 1.5.0.6 and Internet Explorer 6.

I cleared the browser cache and cookies.

Can you create a new account and try this? Maybe it has to do with the data in your test account.

[goetzi]

Can you create a new account and try this? Maybe it has to do with the data in your test account.

I tried this, still the same.

Is it possible that some parts were not correctly upgraded? How can I fix it/test by what the error is caused?

[KevinH]

I tried this, still the same.

Is it possible that some parts were not correctly upgraded? How can I fix it/test by what the error is caused?

Is there anything in the error console? Does both IE and Firefox actually crash(process dies)? Do you have any extensions or plugin's installed? Very odd, since even the worst of upgrade problems shouldn't cause the browser to exit.

[goetzi]

Is there anything in the error console?

Which error console do you mean? The javascript console? No errors in both browsers.

Does both IE and Firefox actually crash(process dies)?

FF dies (I have to kill the process), but with IE something odd occured: after clearing the cache/cookies in IE again, when clicking on the Notebook tab the browser hangs for about a minute and then this error occurs:

name - Error
number - -2146828260
description - Nicht genügend Stackspeicher.
message - Nicht genügend Stackspeicher.

I don't know why the error is partly in german, I have no german language files installed (the "Nicht genügend Stackspeicher" means "Not enough stack memory").

After this error I watched the CPU/memory usage of the IE/FF process when clicking the Notebook tab. Both have a CPU load of 25-35 % (on a 2 Ghz dual core), IE has a constant memory usage.
The FF memory usage increases, then begins on the bottom level, increases, and so on (like 71-72-74-76-77-71-72-74-76-77-...).

Do you have any extensions or plugin's installed? Very odd, since even the worst of upgrade problems shouldn't cause the browser to exit.

No, standard Zimbra install. No additional Zimlets/addons.