[SOLVED] License issues with downgrade from Network Edition to OPen Source

[mxpengin]

Hello, I googled for it but I can't find an Answer.

I recently had to downgrade a Network Edition server to Open Source without relevant problems until yesterday when we tried to add new users. We could add some users without problems but eventually I got the following error from a "zmprov ca user@domain pass displayName "xxxx yyyy" zimbraAccountStatus active":

ERROR: account.TOO_MANY_ACCOUNTS (number of accounts reached the limit: domain=#########.com (490))

From a " zmprov gcf zimbraNetworkLicense" I still get my old license , so I guess that somehow I have to remove it, but if I try something like :
zmprov mcf zimbraNetworkLicense ""
I get a :
ERROR: service.INVALID_REQUEST (invalid request: zimbraNetworkLicense is immutable)

As now I am on an Open Source , I don't have any license tools as zmlicense.

Any ideas ?

[ArcaneMagus]

How was the downgrade performed? As far as I understand the proper procedure is to do an "upgrade" install of the opensource version over the network edition (same versions of course).

[mxpengin]

We installed the open source over the working installation ( same version ) and then we did an upgrade to current open source version . Besides this issue everything worked as expected.

[phoenix]

Originally Posted by mxpengin

We installed the open source over the working installation ( same version ) and then we did an upgrade to current open source version . Besides this issue everything worked as expected.

Are any of the NE Zimlets still deployed and have you tried to undeploy them?

[mxpengin]

I have the same zimlets that I have in a working Open Source deployment :

$ zmzimletctl listZimlets
Installed Zimlet files on this host:
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_phone
com_zimbra_search
com_zimbra_url
com_zimbra_ymemoticons
Installed Zimlets in LDAP:
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_phone
com_zimbra_url
com_zimbra_ymemoticons
Available Zimlets in COS:
basico:
com_zimbra_date
com_zimbra_email
com_zimbra_phone
com_zimbra_url
default:
com_zimbra_date
com_zimbra_email
com_zimbra_local
com_zimbra_phone
com_zimbra_url
com_zimbra_ymemoticons
medio:
com_zimbra_date
com_zimbra_email
com_zimbra_phone
com_zimbra_url
vip:
com_zimbra_date
com_zimbra_email
com_zimbra_phone
com_zimbra_url

[mxpengin]

Another point was that a Field ZimbraNetworkLicense with my old license was present on the LDAP. I logged with a GUI client to remove the field, but after this "fix" the problem was still present.

After a bit of additional digging I found that a limit for the number of accounts in the domain was set.

The solution was a :
zmprov md <DOMAIN> zimbraDomainMaxAccounts <NEW LIMIT>

Thanks all for your help