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Thread: [SOLVED] License issues with downgrade from Network Edition to OPen Source

  1. #1
    mxpengin is offline New Member
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    Default [SOLVED] License issues with downgrade from Network Edition to OPen Source

    Hello, I googled for it but I can't find an Answer.

    I recently had to downgrade a Network Edition server to Open Source without relevant problems until yesterday when we tried to add new users. We could add some users without problems but eventually I got the following error from a "zmprov ca user@domain pass displayName "xxxx yyyy" zimbraAccountStatus active":

    ERROR: account.TOO_MANY_ACCOUNTS (number of accounts reached the limit: domain=#########.com (490))

    From a " zmprov gcf zimbraNetworkLicense" I still get my old license , so I guess that somehow I have to remove it, but if I try something like :
    zmprov mcf zimbraNetworkLicense ""
    I get a :
    ERROR: service.INVALID_REQUEST (invalid request: zimbraNetworkLicense is immutable)

    As now I am on an Open Source , I don't have any license tools as zmlicense.

    Any ideas ?

  2. #2
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default

    How was the downgrade performed? As far as I understand the proper procedure is to do an "upgrade" install of the opensource version over the network edition (same versions of course).

  3. #3
    mxpengin is offline New Member
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    Default Performed Installation

    We installed the open source over the working installation ( same version ) and then we did an upgrade to current open source version . Besides this issue everything worked as expected.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by mxpengin View Post
    We installed the open source over the working installation ( same version ) and then we did an upgrade to current open source version . Besides this issue everything worked as expected.
    Are any of the NE Zimlets still deployed and have you tried to undeploy them?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    mxpengin is offline New Member
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    Default Zimlets

    I have the same zimlets that I have in a working Open Source deployment :

    $ zmzimletctl listZimlets
    Installed Zimlet files on this host:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_ymemoticons
    Installed Zimlets in LDAP:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_phone
    com_zimbra_url
    com_zimbra_ymemoticons
    Available Zimlets in COS:
    basico:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_url
    default:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_local
    com_zimbra_phone
    com_zimbra_url
    com_zimbra_ymemoticons
    medio:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_url
    vip:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_url

  6. #6
    mxpengin is offline New Member
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    Default [SOLVED] The problem was in the domain configuration

    Another point was that a Field ZimbraNetworkLicense with my old license was present on the LDAP. I logged with a GUI client to remove the field, but after this "fix" the problem was still present.

    After a bit of additional digging I found that a limit for the number of accounts in the domain was set.

    The solution was a :
    zmprov md <DOMAIN> zimbraDomainMaxAccounts <NEW LIMIT>

    Thanks all for your help

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