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Thread: Unknown system account. OK to remove it ?

  1. #1
    Bingo is offline Loyal Member
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    Default Unknown system account. OK to remove it ?

    Hi all.

    Just upgraded from ZCS 4.5.11 to 6.0.5 (on Centos 5.4), everything went smoothly.

    Checking my domain inactive accounts, I just saw a hzwv0wags@mydomain.com account that appears to be inactive since 2006 (first Zimbra installation I think).
    In the accounts list, it has the small "computer" icon that, I guess, tells me it is a system account.

    It is not the global documents account (which is called globaldocuments@mydomain.com).
    It is not a spam/ham account (they also have explicit names).

    I tried
    Code:
    zmprov -gacf | grep hzwv0wags
    , which returned no result.

    Is it safe to delete this account ? What else could it be ?

    Thanks for your help !

    Regards
    Arnaud

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    I guess it could be legacy; have you checked to see what is in it ?
    Code:
    su - zimbra
    zmmailbox -z -m hzwv0wags@mydomain.com gaf

  3. #3
    Bingo is offline Loyal Member
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    Not much in there !

    Code:
            Id  View      Unread   Msg Count  Path
    ----------  ----  ----------  ----------  ----------
             1  conv           0           0  /
            16  docu           0           0  /Briefcase
            10  appo           0           0  /Calendar
            14  mess           0           0  /Chats
             7  cont           0           0  /Contacts
             6  mess           0           0  /Drafts
            13  cont           0           0  /Emailed Contacts
             2  mess           0           0  /Inbox
             4  mess           0           0  /Junk
            12  wiki           0           0  /Notebook
             5  mess           0           0  /Sent
            15  task           0           0  /Tasks
           257  wiki           0          14  /Template
             3  conv           0           0  /Trash

  4. #4
    Bingo is offline Loyal Member
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    I thought I saw a reply notification on this thread, am I going crazy ?

    Anyway, back to the point : how can I check whether this is an old spam training account ? Should this information appear somewhere in the "zmprov ga" output ?

  5. #5
    uxbod's Avatar
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    If it is not showing from the gacf I think you would be pretty safe to remove it; especially as the other spam/ham are set up.

  6. #6
    Bingo is offline Loyal Member
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    OK I'll try this then, thanks for your help !

  7. #7
    Bingo is offline Loyal Member
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    I got a warning that there where special system ressources in this account when trying to remove it from the admin interface. I canceled the operation.
    Where does the "system account" information come from anyway ?

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