Results 1 to 8 of 8

Thread: Spam kill list

  1. #1
    dljordaneku is offline Elite Member
    Join Date
    Sep 2007
    Location
    Richmond, Ky
    Posts
    281
    Rep Power
    7

    Default Spam kill list

    Is there anyway to see what emails Zimbra killed over the course of a day? I have a user that over the last couple of days that is expecting an email but hasn't received it. I know the email made it through to our system but he never gets it. I was wondering if Zimbra was killing it before it got to him.

    dj

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Have you checked in /var/log/zimbra.log ?

  3. #3
    dljordaneku is offline Elite Member
    Join Date
    Sep 2007
    Location
    Richmond, Ky
    Posts
    281
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    Have you checked in /var/log/zimbra.log ?
    I looked over the log file for the time frame and I don't see where the message listed at all. If Zimbra kills something it thinks is spam, will it show up in the log file.

    dj

  4. #4
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Yes as Postfix has to receive it first before handing off to Amavis. You could also increase the log_level in /opt/zimbra/conf/amavisd.conf.in to level 2 and then do
    Code:
    su - zimbra
    zmamavisdctl stop ; zmamavisdctl start

  5. #5
    dljordaneku is offline Elite Member
    Join Date
    Sep 2007
    Location
    Richmond, Ky
    Posts
    281
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    Yes as Postfix has to receive it first before handing off to Amavis. You could also increase the log_level in /opt/zimbra/conf/amavisd.conf.in to level 2 and then do
    Code:
    su - zimbra
    zmamavisdctl stop ; zmamavisdctl start
    But that just changes it from that point out. No way to go back and search the last couple of days?

    dj

  6. #6
    uxbod's Avatar
    uxbod is offline Moderator
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Nope; but you should be able to see emails that have hit Postfix but then not been delivered via LMTP.

  7. #7
    dljordaneku is offline Elite Member
    Join Date
    Sep 2007
    Location
    Richmond, Ky
    Posts
    281
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    Nope; but you should be able to see emails that have hit Postfix but then not been delivered via LMTP.
    Ok. Maybe I am missing something then. So the Zimbra log file will show what was killed before being delivered to the end user right?

    dj

  8. #8
    ewilen's Avatar
    ewilen is offline Moderator
    Join Date
    Jun 2008
    Location
    Berkeley, CA
    Posts
    1,474
    Rep Power
    9

    Default

    There are two ways an email can be "killed" by Zimbra. Either it's refused at the mta level or it's killed by Amavisd.

    MTA-level (RBLs configured via Admin GUI) will generate a bounce to the sender. There will also be a notation in both /var/log/zimbra.log and /var/log/maillog

    Amavisd (Spamassassin) won't generate bounces. But in zimbra.log you'll see a line containing either the text "Passed SPAMMY" (meaning it went to the Junk folder) OR "Blocked SPAM" (meaning it was silently dropped).

    How do you know that the email made it through to your system? Can you post the relevant log entries showing this?

    One thing that could be happening is that the user has a filter which is filing or deleting the message. This will show up in /opt/zimbra/log/mailbox.log--that file shows final disposition of messages after they're moved into an account.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Sudden problem synching with gmail
    By bouchardpie in forum Error Reports
    Replies: 8
    Last Post: 09-09-2010, 09:50 AM
  2. Problem syncing all folders
    By mark_the_chain in forum Error Reports
    Replies: 0
    Last Post: 11-23-2008, 04:59 PM
  3. Disable SPAM kill.
    By ecologist09 in forum Installation
    Replies: 1
    Last Post: 09-15-2008, 01:47 AM
  4. Disable spam kill?
    By ditto in forum Users
    Replies: 1
    Last Post: 09-15-2008, 01:47 AM
  5. Spam Tag / Kill Options
    By mintra in forum Users
    Replies: 2
    Last Post: 11-07-2005, 06:50 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •