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Thread: Error at Admin Page

  1. #1
    scalper is offline Partner (VAR/HSP)
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    Default Error at Admin Page

    Hi,

    I have encountered this error when clicking User Account link at the Zimbra Admin page.

    Message: Unknown Error
    Error code: AjxException.UNKNOWN_ERROR
    Method: AjxRpc.prototype._invoke
    Details:[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: https://email.kukum.edu.my:7071/zimb...v=060626101329 :: anonymous :: line 126" data: no]

    Any ideas. Thanx.

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    How interesting.

    Could you post your log (/var/log/zimbra.log), your audit log (/opt/zimbra/log/audit.log), and your stacktrace log (/opt/zimbra/log/zimbra.log)?

    Is this a one time thing or does it happen all the time? Also, are you trying to view the user's mail, or edit the user's properties?

    Thanks
    jh
    Quote Originally Posted by scalper
    Hi,

    I have encountered this error when clicking User Account link at the Zimbra Admin page.
    Message: Unknown Error
    Error code: AjxException.UNKNOWN_ERROR
    Method: AjxRpc.prototype._invoke
    Details:[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: https://email.kukum.edu.my:7071/zimb...v=060626101329 :: anonymous :: line 126" data: no]
    Any ideas. Thanx.

  3. #3
    scalper is offline Partner (VAR/HSP)
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    It is a one time thing. I was at the statistic page and I clicked the User account link. Then the error came.
    Last edited by scalper; 07-23-2006 at 03:13 AM.

  4. #4
    scalper is offline Partner (VAR/HSP)
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    Attached is the logs at the day it happened.
    Attached Files Attached Files

  5. #5
    KevinH's Avatar
    KevinH is offline Expert Member
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    This means the web client can't contact the server. Do you have any odd routing or firewall between your Zimbra server and your web client? Did you change the Zimbra port or modify tomcat in anyway?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  6. #6
    scalper is offline Partner (VAR/HSP)
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    I am using zimbra default configuration. The server sits in a secure VLAN with limited ports going in/out. The core switch and firewall have been reconfigured. Things works normally now!

    Thanx.

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