Per User Backup Foss edition

[phoenix]

Originally Posted by stegbth

[CODE]cat /etc/hosts
192.168.23.3 zimbra-mydom.mydomain.de zimbra-mydom
127.0.0.1 localhost

The only thing that's obviously wrong is your hosts file, the loopback line should look like this:

127.0.0.1 localhost.localdomain localhost

The command that you're trying to run does, however, work quite happily on Zimbra 5.x in http, https & both modes without problems:

su - zimbra
zimbra@zimbra:~$ zmcontrol -v

Release 5.0.18_GA_3011.UBUNTU8 UBUNTU8 FOSS edition

zimbra@zimbra:~$ zmprov -l gs `zmhostname` | grep zimbraMailMode
zimbraMailMode: both
zimbra@zimbra:~$ exit
logout
root@zimbra:/downloads# su - zimbra -c "/opt/zimbra/bin/zmmailbox -v -z -m user@mydomain.com getRestURL "/?fmt=tgz" > /tmp/user.tgz"
root@zimbra:/downloads#
su - zimbra
zimbra@zimbra:~$ zmprov -l gs `zmhostname` | grep zimbraMailMode
zimbraMailMode: https
zimbra@zimbra:~$ exit
logout
root@zimbra:/downloads# su - zimbra -c "/opt/zimbra/bin/zmmailbox -v -z -m user@mydomain.com getRestURL "/?fmt=tgz" > /tmp/user.tgz"
root@zimbra:/downloads# su - zimbra
zimbra@zimbra:~$ zmprov -l gs `zmhostname` | grep zimbraMailMode
zimbraMailMode: http
zimbra@zimbra:~$ exit
logout
root@zimbra:/downloads# su - zimbra -c "/opt/zimbra/bin/zmmailbox -v -z -m user@mydomain.com getRestURL "/?fmt=tgz" > /tmp/user.tgz"

[stegbth]

hi bill,

i doesnt find out my error.

the hosts file is modified, zmtlsctl is set back to both, zimbra is restarted.

running zmmailbox .. the command produces on the commandline

ERROR: zclient.IO_ERROR (Connection refused) (cause: java.net.ConnectException Connection refused)

inside of the tgz file the following text is noted (the file is not compressed)

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request

in mailbox.log i get

2010-02-13 16:33:26,384 INFO [btpool0-1] [name=zimbra;ip=127.0.0.1;] soap - GetAccountInfoRequest
2010-02-13 16:33:26,384 INFO [btpool0-1] [name=zimbra;ip=127.0.0.1;] misc - delegated access: doc=GetAccountInfo, authenticated account=zimbra, target account=wiki@mydomain.de
2010-02-13 16:33:26,388 WARN [btpool0-1] [] log - SSL renegotiate denied: java.nio.channels.SocketChannel[connected local=/127.0.0.1:7071 remote=/127.0.0.1:42342]
2010-02-13 16:33:26,394 INFO [btpool0-1] [name=zimbra;ip=127.0.0.1;] soap - DelegateAuthRequest
2010-02-13 16:33:26,395 INFO [btpool0-1] [name=zimbra;ip=127.0.0.1;] misc - delegated access: doc=DelegateAuth, authenticated account=zimbra, target account=wiki@mydomain.de
2010-02-13 16:33:26,410 WARN [btpool0-1] [] log - SSL renegotiate denied: java.nio.channels.SocketChannel[connected local=/127.0.0.1:7071 remote=/127.0.0.1:39174]
2010-02-13 16:33:26,464 INFO [btpool0-1] [name=wiki@mydomain.de;aname=zimbra;mid=4;ip=192.16 8.23.3;ua=zclient/5.0.22_GA_3210.UBUNTU8_64;] soap - GetInfoRequest
2010-02-13 16:33:26,464 INFO [btpool0-1] [name=wiki@mydomain.de;aname=zimbra;mid=4;ip=192.16 8.23.3;ua=zclient/5.0.22_GA_3210.UBUNTU8_64;] misc - delegated access: doc=GetInfo, delegating account=zimbra, authenticated account=wiki@soscomp.de, target account=wiki@mydomain.de

so where does zmmailbox try to connect, where it get connection refused, when it already connects to the admin interface?

i found a second post, where the same error occurs, but no solution?
zmmailbox export fails after setting "zmtlsctl https"

regards
thomas

[phoenix]

You can start by checking that zimbraMailMode is in the correct mode, have you also got any Shared folders on this account? Does it work if you try an account without shared folders?

[stegbth]

zmprov -l gs `zmhostname` | grep zimbraMailMode

zimbraMailMode: https

the wikiuser is default, no shared folder

[stegbth]

hi,

i tried the Script on a 6.0.4 Testzimbra (running also Ubuntu8 amd64).
After modifing

zmprov -l gaa > ${bkpdest}/userliste.txt

to include also the -l parameter it works like expected. But the productions Server still running 5.0.22 it wont connect correctly

regards
thomas

[stegbth]

hello phoenix,

i tried on two other zimbra machines.

on one i get 404 not found
and on the third one it works.

so i though about the differences.

the common at the boxes where it doesn't work:
they run as xen guests and have an apache reverseproxy in front
they authenticate against OpenLDAP

the machine where it works is running within vmware esxi without an reverseproxy.
this authenticate against several ActiveDirectory Domains.

i assume it must have to do with the reverseproxy, even on on the second box (where i get the 404) the Jakarta Commons-Http client requests the URL on the Reverse-Proxy, but at the wrong virtual-Host.

so i am currently having the following questions:

1. how does the url look like where zmmailbox connects?

2. where does this url get defined?


regards
thomas

[stegbth]

Hi Phoenix,

i found the problematic setting.

Within the Domain-Settings i defined the public Hostname for this Domain, which is defined to intranet.mydomain.de. This is the reverse-Apache Proxy.

Unfortunatly i dont see a request on that apache on the first host, on the second (where i got the 404) there it was within the wrong virtualhost. When removing this setting, zmmailbox works on 5.0.22 as expected.

so there stays some questions.

1. it would make error-discovery easier, when zmmailbox shows up the url it tries to connect, wouldnt it?

2. what does the error with renegotiation failed mean in mailboxd.log on 5.0.22?

3. when is the setting of public Hostname for this Domain needed and what is the sense of it?

best regards and thank you for patience
thomas