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  #1 (permalink)  
Old 02-06-2010, 09:51 AM
Senior Member
 
Posts: 72
Default [SOLVED] URGENT - Changed SSL Cert and cannot send email now

I recently change to a geotrust SSL cert (from godaddy). The cert appears to have installed correctly as I can login to the admin panel no problem. However, I can no longer send email. In mailbox.log I'm getting the following error message... Thoughts????



2010-02-06 10:48:31,990 INFO [btpool0-17] [name=dfriestedt@friestedt.net;mid=39;ip=74.94.99.2 10;ua=ZimbraWebClient - FF3.0 (Win)/5.0.18_GA_3011.UBUNTU6_64;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: MessagingException
ExceptionId:btpool0-17:1265474911990:f81bdd8cab881aca
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:332)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:120)
at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:196)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:156)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:129)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: Read timed out; chained exception is:
java.net.SocketTimeoutException: Read timed out
at com.sun.mail.smtp.SMTPTransport.readServerResponse (SMTPTransport.java:1598)
at com.sun.mail.smtp.SMTPTransport.close(SMTPTranspor t.java:685)
at javax.mail.Transport.send0(Transport.java:171)
at javax.mail.Transport.send(Transport.java:98)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:558)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:255)
... 33 more
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  #2 (permalink)  
Old 02-06-2010, 09:58 AM
Senior Member
 
Posts: 72
Default

root@mail:/opt/zimbra/log# zmcertmgr viewdeployedcrt
-bash: zmcertmgr: command not found
root@mail:/opt/zimbra/log# /opt/zimbra/bin/zmcertmgr viewdeployedcrt
::service mta::
notBefore=Feb 6 08:37:48 2010 GMT
notAfter=Feb 8 08:53:28 2011 GMT
subject= /serialNumber=Omnvp71z/8QGfjuhLJ3XSDi6cBJ1fogJ/C=US/O=mail.snapshotit.com/OU=GT07602542/OU=See GeoTrust.com (c)10/OU=Domain Control Validated - QuickSSL Premium(R)/CN=mail.snapshotit.com
issuer= /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
SubjectAltName= www.mail.snapshotit.com, mail.snapshotit.com
::service proxy::
notBefore=Feb 6 08:37:48 2010 GMT
notAfter=Feb 8 08:53:28 2011 GMT
subject= /serialNumber=Omnvp71z/8QGfjuhLJ3XSDi6cBJ1fogJ/C=US/O=mail.snapshotit.com/OU=GT07602542/OU=See GeoTrust.com (c)10/OU=Domain Control Validated - QuickSSL Premium(R)/CN=mail.snapshotit.com
issuer= /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
SubjectAltName= www.mail.snapshotit.com, mail.snapshotit.com
::service mailboxd::
notBefore=Feb 6 08:37:48 2010 GMT
notAfter=Feb 8 08:53:28 2011 GMT
subject= /serialNumber=Omnvp71z/8QGfjuhLJ3XSDi6cBJ1fogJ/C=US/O=mail.snapshotit.com/OU=GT07602542/OU=See GeoTrust.com (c)10/OU=Domain Control Validated - QuickSSL Premium(R)/CN=mail.snapshotit.com
issuer= /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
SubjectAltName= www.mail.snapshotit.com, mail.snapshotit.com
::service ldap::
notBefore=Feb 6 08:37:48 2010 GMT
notAfter=Feb 8 08:53:28 2011 GMT
subject= /serialNumber=Omnvp71z/8QGfjuhLJ3XSDi6cBJ1fogJ/C=US/O=mail.snapshotit.com/OU=GT07602542/OU=See GeoTrust.com (c)10/OU=Domain Control Validated - QuickSSL Premium(R)/CN=mail.snapshotit.com
issuer= /C=US/O=Equifax/OU=Equifax Secure Certificate Authority
SubjectAltName= www.mail.snapshotit.com, mail.snapshotit.com
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  #3 (permalink)  
Old 02-06-2010, 11:36 AM
Senior Member
 
Posts: 72
Default

Found this post.... Fixed the problem.

[SOLVED] Unable to Send/Receive email after 5.0.8 -> 5.0.10 upgrade
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