[SOLVED] Users are required to enter username and password to open page in personal n

[dsmith]

When users create a document in their own notebook they are required to enter a username and password to open their own document.

Sometimes it doesn't ask for a username and password, and they get this error

HTTP ERROR 403

Problem accessing /service/home/user@domain.org/Notebook/test. Reason:

permission denied: you do not have sufficient permissions

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Thanks,
Dale

[dsmith]

I contacted Zimbra support and Santosh Rao helped me solve the issue. The http error was solved by doing the following.This basically re-initialized the wiki account.

zmprov gacf zimbraNotebookAccount

zmprov ga <account_name_from_above> | grep -i mailhost

What I would like to test is to re-initialize the wiki account and test the behaviour again :

$ zmprov mcf zimbraNotebookAccount wiki.1@domain.com

$ zmprov in wiki.1@domain.com

$ zmprov impn wiki.1@domain.com /opt/zimbra/wiki/Template Template

Restart the mailboxd service :

zmmailboxdctl restart

After running these commands I still had the problem of the server asking for login credentials when a user would create or view their own document.

Santosh had me check the virtual host setting in the admin console
Admin console > Domains > foo.com > Virtual Host > (I added server.domain.com here) and it worked.

I want to say again that Zimbra Network Support " Santosh Rao" helped solve this problem.
Thanks,
Dale

[kostres]

Hello,
I had a simmilar problem with same error message.
The problem was that I used " / " character in user name (like k345/54@my.domain.com). After replacing " / " charachter with " . " or " _ " error disappeared.