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Zimbra not sending Some messages
Hi there
I'm having an intermittent problem sending email and I'm not sure if it's a bandwidth/server horsepower issue or if something else is going on.
I sometimes send a message and get a "Desktop Notifier" failure notification back from Zimbra Desktop:
Your Message "zzzzzz" send on Feb. 3, 2010 at xxxx to "soandso@somedomain.com" can't be delivered. None of the recipients will receive the message. It has been returned to Drafts folder for your review.
The email address is correct each time and after 1 or 2 or 3 attemtps to resend, it finally goes out successfully.
This problem only happens occassionally. Most of the time it works though obviously this will be a big problem for clients.
I have Zimbra installed on a testing server with 3 GB of ram and a single 2.8 ghz Xeon 604 800fsb with hyperthreading on ESXi. A little underpowered to be sure and it often maxes out the CPU. I'm also on a standard office connect with 20MB in and only 1MB out. I'm planning on moving this to a dual Xeon 604 800fsb on ESXi and over to our server farm with a 100 MB connection.
I'm using the latest Network Edition of Zimbra without zimbra-memcached and running multiple domains. I'm also using 1.03x Zimbra Desktop.
The server is behind a firewall with 192.168.10.1 gateway and has an internal IP of 192.168.10.xx.
All that said, I can't tell if it is the server/connection or something in the software failing.
Here's the log output:
-------------
I need to figure this out quickly.Code:2010-02-03 09:41:27,992 INFO [btpool0-0://mail.myDomain.com/service/soap/] [name=glenn@myDomain.com;mid=34;ip=192.168.10.1;ua=Yahoo! Zimbra Desktop/1.0.3_1691_Windows;] SoapEngine - handler exception com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such message: 1073741989 ExceptionId:btpool0-0://mail.myDomain.com/service/soap/:1265215287991:22dc0b9919244cd6 Code:mail.NO_SUCH_MSG Arg:(itemId, IID, "1073741989") at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_MSG(MailServiceException.java:165) at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1306) at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1974) at com.zimbra.cs.mailbox.Mailbox.move(Mailbox.java:5140) at com.zimbra.cs.service.mail.ItemActionHelper.executeLocal(ItemActionHelper.java:383) at com.zimbra.cs.service.mail.ItemActionHelper.schedule(ItemActionHelper.java:314) at com.zimbra.cs.service.mail.ItemActionHelper.UPDATE(ItemActionHelper.java:160) at com.zimbra.cs.service.mail.ItemAction.handleCommon(ItemAction.java:165) at com.zimbra.cs.service.mail.MsgAction.handle(MsgAction.java:41) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:418) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:272) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) 2010-02-03 09:41:28,011 INFO [btpool0-0://mail.myDomain.com/service/soap/] [name=glenn@myDomain.com;mid=34;ip=192.168.10.1;ua=Yahoo! Zimbra Desktop/1.0.3_1691_Windows;] soap - MsgActionRequest 2010-02-03 09:41:28,014 INFO [btpool0-0://mail.myDomain.com/service/soap/] [name=glenn@myDomain.com;mid=34;ip=192.168.10.1;ua=Yahoo! Zimbra Desktop/1.0.3_1691_Windows;] SoapEngine - handler exception com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such message: 1073741991 ExceptionId:btpool0-0://mail.myDomain.com/service/soap/:1265215288013:22dc0b9919244cd6 Code:mail.NO_SUCH_MSG Arg:(itemId, IID, "1073741991") at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_MSG(MailServiceException.java:165) at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1306) at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1974) at com.zimbra.cs.mailbox.Mailbox.move(Mailbox.java:5140) at com.zimbra.cs.service.mail.ItemActionHelper.executeLocal(ItemActionHelper.java:383) at com.zimbra.cs.service.mail.ItemActionHelper.schedule(ItemActionHelper.java:314) at com.zimbra.cs.service.mail.ItemActionHelper.UPDATE(ItemActionHelper.java:160) at com.zimbra.cs.service.mail.ItemAction.handleCommon(ItemAction.java:165) at com.zimbra.cs.service.mail.MsgAction.handle(MsgAction.java:41) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:418) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:272) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) 2010-02-03 09:41:28,033 INFO [btpool0-0://mail.myDomain.com/service/soap/] [name=glenn@myDomain.com;mid=34;ip=192.168.10.1;ua=Yahoo! Zimbra Desktop/1.0.3_1691_Windows;] soap - ItemActionRequest -------------- Can anyone offer some insight into what is happening based on what the logs are saying or offer some other insight into this?
Thanks
Glenn
Originally Posted by sigtrap 
