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Thread: IE treats .docx or pptx as a zip file

  1. #1
    ple
    ple is offline Loyal Member
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    Default IE treats .docx or pptx as a zip file

    Hi,
    Firefox is OK in this case. It only affects IE users. Every time they click on the docx or xlsx attachment, a little window pop up and ask them what they want to do; the first choice is to to open the .docx or xlsx as a .zip file. How can I correct this behavior?
    Thanks in advance,

    RHAS5
    ZCS 5.20NE

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    This isn't a Zimbra problem, you need to reset the file associations in IE - take your pick from these: IE "file associations" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ple
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    Unhappy Still not working

    Hi Bill,
    Thanks for responding. Our end-users are still having issues with Office 2007 extension; we've checked the file association and it looks just right. We also tested with other site and it opens right away. Is there other things that I am missing here?
    Thanks.
    PL

    RHAS5
    ZCS5.20NE

  4. #4
    fseaton is offline Trained Alumni
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    Default

    We just had a call from a user about this, too. We're running 6.0.4 NE.

    Any solution?

  5. #5
    ple
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    Default Update

    Not really. We told users to save their docs as .doc instead of .docx.
    PL

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