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Thread: [SOLVED] Postfix unavailable - queue down

  1. #11
    pmona is offline Active Member
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    It still didn't like the command when I used the name.


    [zimbra@zimbra ~]$ zmhostname
    zimbra.monafamily.com
    [zimbra@zimbra ~]$ zmprov ma spam.1ps50aa0@monafamily.com zimbraMailTransport lmtp:zimbra.monafamily.com:7025
    ERROR: service.FAILURE (system failure: java.lang.NullPointerException)
    [zimbra@zimbra ~]$ zmcontrol status
    Host zimbra.monafamily.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running
    [zimbra@zimbra ~]$ ps aux | grep postfix
    zimbra 21356 0.0 0.0 1844 480 pts/2 R+ 20:26 0:00 grep postfix
    [zimbra@zimbra ~]$ netstat -an | grep 25
    tcp 0 0 :::7025 :::* LISTEN
    tcp 0 0 ::1:57125 ::1:52724 TIME_WAIT
    tcp 1 0 ::ffff:172.20.1.4:55647 ::ffff:74.125.127.109:995 CLOSE_WAIT
    tcp 1 0 ::ffff:172.20.1.4:55332 ::ffff:74.125.127.109:995 CLOSE_WAIT
    tcp 1 0 ::ffff:172.20.1.4:55217 ::ffff:74.125.127.109:995 CLOSE_WAIT
    tcp 1 0 ::ffff:172.20.1.4:52619 ::ffff:74.125.127.109:995 CLOSE_WAIT
    tcp 1 0 ::ffff:172.20.1.4:52748 ::ffff:74.125.127.109:995 CLOSE_WAIT
    tcp 1 0 ::ffff:172.20.1.4:51655 ::ffff:74.125.127.109:995 CLOSE_WAIT
    udp 0 0 :::51225 :::*
    unix 2 [ ] DGRAM 1252 @/org/kernel/udev/udevd
    unix 2 [ ] DGRAM 7225
    [zimbra@zimbra ~]$

  2. #12
    uxbod's Avatar
    uxbod is offline Moderator
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    Hmm, are you able to perform a complete ZCS shutdown? if so once you have performed
    Code:
    su - zimbra
    zmcontrol stop
    check for any old zimbra processes
    Code:
    ps aux | grep zimbra
    and kill them off. Then start zimbra again and see if that allows Postfix to start. If not please post /var/log/zimbra.log with the section about postfix starting.

  3. #13
    pmona is offline Active Member
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    After stopping zimbra, this is what displayed:
    [root@zimbra ~]# ps aux | grep zimbra
    avahi 2431 0.0 0.0 2600 1380 ? Ss 09:59 0:00 avahi-daemon: running [zimbra.local]
    root 10383 0.0 0.0 3920 660 pts/2 R+ 20:51 0:00 grep zimbra


    I killed the avahi-daemon and started zimbra again, though it doesn't seem to have had any effect.

    Here is the log from the start up:

    Jan 20 20:52:39 zimbra zimbramon[10849]: 10849:info: Starting services initiated
    by zmcontrol
    Jan 20 20:52:39 zimbra slapd[10887]: @(#) $OpenLDAP: slapd 2.4.20 (Dec 4 2009 0
    9:06:48) $ build@build10.lab.zimbra.com:/home/build/p4/GNR-604/ThirdParty/o
    penldap/openldap-2.4.20.4z/servers/slapd
    Jan 20 20:52:39 zimbra slapd[10888]: slapd starting
    Jan 20 20:52:50 zimbra zimbramon[10849]: 10849:info: Rewriting configs antispam
    amavis antivirus amavis webxml mailbox amavis antispam antivirus mta sasl
    Jan 20 20:53:25 zimbra zimbramon[10849]: 10849:info: Starting logger via zmcontr
    ol
    Jan 20 20:53:32 zimbra zimbramon[10849]: 10849:info: Starting mailbox via zmcont
    rol
    Jan 20 20:53:33 zimbra zimbramon[12303]: 12303:info: zmmtaconfig: zmmtaconfig st
    arted on zimbra.monafamily.com with loglevel=3 pid=12303
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: status requested
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: assuming no other instance is running
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: assuming no other instance is running
    Jan 20 20:54:26 zimbra zmmailboxdmgr[13988]: no manager process is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: status requested
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: assuming no other instance is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: assuming no other instance is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14864]: no manager process is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: start requested
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: checking if another instance of manager is already running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: assuming no other instance is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14871]: assuming no other instance is running
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14872]: wrote manager pid 14872 to /opt/zimbra/log/zmmailboxd_manager.pid
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14873]: wrote java pid 14873 to /opt/zimbra/log/zmmailboxd_java.pid
    Jan 20 20:55:00 zimbra zmmailboxdmgr[14872]: manager started mailboxd/JVM with pid 14873
    Jan 20 20:55:00 zimbra zimbramon[10849]: 10849:info: Starting antispam via zmcontrol
    Jan 20 20:55:05 zimbra amavis[14941]: starting. /opt/zimbra/amavisd/sbin/amavisd at zimbra.monafamily.com amavisd-new-2.6.4 (20090625), Unicode aware, LC_ALL="C", LANG="en_US.UTF-8"
    Jan 20 20:55:05 zimbra amavis[14941]: user=501, EUID: 501 (501); group=, EGID: 501 502 501 5 4 (501 502 501 5 4)
    Jan 20 20:55:05 zimbra amavis[14941]: Perl version 5.008008
    Jan 20 20:55:07 zimbra amavis[14941]: SpamControl: init_pre_chroot on SpamAssassin done
    Jan 20 20:55:07 zimbra amavis[14951]: Net::Server: Process Backgrounded
    Jan 20 20:55:07 zimbra amavis[14951]: Net::Server: 2010/01/20-20:55:07 Amavis (type Net::Server::PreForkSimple) starting! pid(14951)
    Jan 20 20:55:08 zimbra zimbramon[10849]: 10849:info: Starting antivirus via zmcontrol
    Jan 20 20:55:08 zimbra amavis[14951]: Net::Server: Binding to UNIX socket file /opt/zimbra/data/amavisd/amavisd.sock using SOCK_STREAM
    Jan 20 20:55:08 zimbra amavis[14951]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1
    Jan 20 20:55:08 zimbra amavis[14951]: Net::Server: Group Not Defined. Defaulting to EGID '501 502 501 5 4'
    Jan 20 20:55:08 zimbra amavis[14951]: Net::Server: User Not Defined. Defaulting to EUID '501'
    Jan 20 20:55:08 zimbra amavis[14951]: Module Amavis::Conf 2.207
    Jan 20 20:55:08 zimbra amavis[14951]: Module Archive::Zip 1.30
    Jan 20 20:55:08 zimbra amavis[14951]: Module Compress::Zlib 1.42
    Jan 20 20:55:08 zimbra amavis[14951]: Module Convert::TNEF 0.17
    Jan 20 20:55:08 zimbra amavis[14951]: Module Convert::UUlib 1.32
    Jan 20 20:55:08 zimbra amavis[14951]: Module Crypt::OpenSSL::RSA 0.25
    Jan 20 20:55:08 zimbra amavis[14951]: Module DBD::mysql 4.013
    Jan 20 20:55:08 zimbra amavis[14951]: Module DBI 1.609
    Jan 20 20:55:08 zimbra amavis[14951]: Module DB_File 1.82
    Jan 20 20:55:08 zimbra amavis[14951]: Module Digest::MD5 2.36
    Jan 20 20:55:08 zimbra amavis[14951]: Module Digest::SHA 5.47
    Jan 20 20:55:08 zimbra amavis[14951]: Module Digest::SHA1 2.12
    Jan 20 20:55:08 zimbra amavis[14951]: Module IO::Socket::INET6 2.56
    Jan 20 20:55:08 zimbra amavis[14951]: Module MIME::Entity 5.427
    Jan 20 20:55:08 zimbra amavis[14951]: Module MIME::Parser 5.427
    Jan 20 20:55:08 zimbra amavis[14951]: Module MIME::Tools 5.427
    Jan 20 20:55:08 zimbra amavis[14951]: Module Mail:KIM::Signer 0.37
    Jan 20 20:55:08 zimbra amavis[14951]: Module Mail:KIM::Verifier 0.37
    Jan 20 20:55:08 zimbra amavis[14951]: Module Mail::Header 2.04
    Jan 20 20:55:08 zimbra amavis[14951]: Module Mail::Internet 2.04
    Jan 20 20:55:08 zimbra amavis[14951]: Module Mail::SpamAssassin 3.002005
    Jan 20 20:55:08 zimbra amavis[14951]: Module Net:NS 0.65
    Jan 20 20:55:08 zimbra amavis[14951]: Module Net::LDAP 0.39
    Jan 20 20:55:08 zimbra amavis[14951]: Module Net::Server 0.97
    Jan 20 20:55:08 zimbra amavis[14951]: Module Socket6 0.23
    Jan 20 20:55:08 zimbra amavis[14951]: Module Time::HiRes 1.9719
    Jan 20 20:55:08 zimbra amavis[14951]: Module URI 1.40
    Jan 20 20:55:08 zimbra amavis[14951]: Module Unix::Syslog 1.1
    Jan 20 20:55:08 zimbra amavis[14951]: Amavis:B code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Amavis::Cache code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: SQL base code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: SQL::Log code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: SQL::Quarantine NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Lookup::SQL code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Lookup::LDAP code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: AM.PDP-in proto code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: SMTP-in proto code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Courier proto code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: SMTP-out proto code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Pipe-out proto code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: BSMTP-out proto code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Local-out proto code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: OS_Fingerprint code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: ANTI-VIRUS code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: ANTI-SPAM code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: ANTI-SPAM-EXT code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: ANTI-SPAM-C code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: ANTI-SPAM-SA code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Unpackers code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: DKIM code loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Tools code NOT loaded
    Jan 20 20:55:08 zimbra amavis[14951]: Found $file at /usr/bin/file
    Jan 20 20:55:08 zimbra amavis[14951]: No $altermime, not using it
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .mail
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .asc
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .uue
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .hqx
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .ync
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .F tried: unfreeze, freeze -d, melt, fcat
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .Z at /usr/bin/gzip -d
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .gz at /usr/bin/gzip -d
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .bz2 at /usr/bin/bzip2 -d
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .lzo tried: lzop -d
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .rpm at /usr/bin/rpm2cpio
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .cpio at /usr/bin/pax
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .tar at /usr/bin/pax
    Jan 20 20:55:08 zimbra amavis[14951]: Found decoder for .deb at /usr/bin/ar
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .zip
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .7z tried: 7zr, 7za, 7z
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .rar tried: rar, unrar
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .arj tried: arj, unarj
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .arc tried: nomarch, arc
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .zoo tried: zoo, unzoo
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .lha tried: lha
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .cab tried: cabextract
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .tnef tried: tnef
    Jan 20 20:55:08 zimbra amavis[14951]: Internal decoder for .tnef
    Jan 20 20:55:08 zimbra amavis[14951]: No decoder for .exe tried: rar, unrar; lha; arj, unarj
    Jan 20 20:55:08 zimbra amavis[14951]: Using primary internal av scanner code for ClamAV-clamd
    Jan 20 20:55:08 zimbra amavis[14951]: initializing Mail::SpamAssassin
    Jan 20 20:55:10 zimbra clamd[15038]: clamd daemon 0.95.3-broken-compiler (OS: linux-gnu, ARCH: i386, CPU: i686)
    Jan 20 20:55:10 zimbra clamd[15038]: Log file size limited to 20971520 bytes.
    Jan 20 20:55:10 zimbra clamd[15038]: Reading databases from /opt/zimbra/data/clamav/db
    Jan 20 20:55:10 zimbra clamd[15038]: Not loading PUA signatures.
    Jan 20 20:55:12 zimbra amavis[14951]: SpamControl: init_pre_fork on SpamAssassin done
    Jan 20 20:55:33 zimbra clamd[15038]: Loaded 701211 signatures.
    Jan 20 20:55:33 zimbra clamd[15038]: TCP: Bound to port 3310
    Jan 20 20:55:33 zimbra clamd[15038]: TCP: Setting connection queue length to 15
    Jan 20 20:55:33 zimbra clamd[15093]: Limits: Global size limit set to 10240000 bytes.
    Jan 20 20:55:33 zimbra clamd[15093]: Limits: File size limit set to 10240000 bytes.
    Jan 20 20:55:33 zimbra clamd[15093]: Limits: Recursion level limit set to 16.
    Jan 20 20:55:33 zimbra clamd[15093]: Limits: Files limit set to 10000.
    Jan 20 20:55:33 zimbra clamd[15093]: Archive support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: Archive: Blocking encrypted archives.
    Jan 20 20:55:33 zimbra clamd[15093]: Algorithmic detection enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: Portable Executable support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: ELF support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: Mail files support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: OLE2 support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: PDF support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: HTML support enabled.
    Jan 20 20:55:33 zimbra clamd[15093]: Self checking every 600 seconds.
    Jan 20 20:55:35 zimbra zimbramon[10849]: 10849:info: Starting snmp via zmcontrol
    Jan 20 20:55:35 zimbra zimbramon[10849]: 10849:info: Starting spell via zmcontrol
    Jan 20 20:55:36 zimbra zimbramon[10849]: 10849:info: Starting mta via zmcontrol
    Jan 20 20:55:38 zimbra zimbramon[10849]: 10849:info: Starting stats via zmcontrol
    Jan 20 20:55:38 zimbra saslauthd[15205]: detach_tty : master pid is: 15205
    Jan 20 20:55:38 zimbra saslauthd[15205]: ipc_init : listening on socket: /opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux

  4. #14
    pmona is offline Active Member
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    I have not found anything which indicates why postfix isn't running still.

    I did however change the spam account so that it has the right zimbraMailHost, running
    zmprov ma spam.1ps50aa0@monafamily.com zimbraMailHost zimbra.monafamily.com

    I checked all other accounts and found no others that had the wrong MailHost or MailTransport.

    Restarted, but still the same issue persists.
    zimbra.log is full of these messages:
    Jan 21 14:12:31 zimbra postfix/postqueue[28404]: fatal: Queue report unavailable - mail system is down
    Jan 21 14:13:01 zimbra postfix/postqueue[28412]: fatal: Queue report unavailable - mail system is down
    Jan 21 14:13:31 zimbra postfix/postqueue[28722]: fatal: Queue report unavailable - mail system is down




    What other logs should I look at?

  5. #15
    pmona is offline Active Member
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    I don't know if this points to anything, but these errors are in the mailbox.log. There timing is just after I restarted zimbra and then could no longer receive mail.



    2010-01-19 20:24:24,924 INFO [btpool0-23://zimbra.monafamily.com:8043/service/soap/SendMsgRequest] [name=pmona@monafamily.com;aname=admin@monafamily.c om;mid=
    4;ip=172.20.1.99;ua=ZimbraWebClient - FF3.0 (Win)/6.0.4_GA_2038.RHEL5;] SoapEngine - handler exception
    com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA
    ExceptionId:btpool0-23://zimbra.monafamily.com:8043/service/soap/SendMsgRequest:1263961464924:2fb428d14592d0bb
    Code:mail.TRY_AGAIN
    at com.zimbra.cs.mailbox.MailServiceException.TRY_AGA IN(MailServiceException.java:475)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:451)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:280)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:237)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:190)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:150)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:418)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:272)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:525)
    at com.sun.mail.util.SocketFetcher.createSocket(Socke tFetcher.java:265)
    at com.sun.mail.util.SocketFetcher.getSocket(SocketFe tcher.java:227)
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1511)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:453)
    at javax.mail.Service.connect(Service.java:291)
    at javax.mail.Service.connect(Service.java:172)
    at javax.mail.Service.connect(Service.java:121)
    at javax.mail.Transport.send0(Transport.java:190)
    at javax.mail.Transport.send(Transport.java:142)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:612)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:376)
    ... 37 more
    2010-01-19 20:24:24,932 WARN [ReIndex-1] [name=pmona@monafamily.com;mid=4;] index - Unable to generate index data for Message 10591. Item will not be indexed
    com.zimbra.common.service.ServiceException: system failure: MessagingException while creating MimeMessage for item 10591
    ExceptionId:ReIndex-1:1263961464932:2fb428d14592d0bb
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:247)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:199)
    at com.zimbra.cs.mailbox.Message.getMimeMessage(Messa ge.java:334)
    at com.zimbra.cs.mailbox.Message.generateIndexData(Me ssage.java:875)
    at com.zimbra.cs.mailbox.IndexHelper.indexItemList(In dexHelper.java:844)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte msInternal(IndexHelper.java:363)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte ms(IndexHelper.java:281)
    at com.zimbra.cs.mailbox.IndexHelper.access$500(Index Helper.java:54)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIn dex(IndexHelper.java:491)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run( IndexHelper.java:421)
    at com.zimbra.common.util.ThreadPool$CountedTask.run( ThreadPool.java:136)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: javax.mail.MessagingException: No SMTP hosts available
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:83)
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:58)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:162)
    ... 12 more
    2010-01-19 20:24:24,949 WARN [ReIndex-1] [name=pmona@monafamily.com;mid=4;] index - Unable to generate index data for Message 10592. Item will not be indexed
    com.zimbra.common.service.ServiceException: system failure: MessagingException while creating MimeMessage for item 10592
    ExceptionId:ReIndex-1:1263961464949:2fb428d14592d0bb
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:247)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:199)
    at com.zimbra.cs.mailbox.Message.getMimeMessage(Messa ge.java:334)
    at com.zimbra.cs.mailbox.Message.generateIndexData(Me ssage.java:875)
    at com.zimbra.cs.mailbox.IndexHelper.indexItemList(In dexHelper.java:844)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte msInternal(IndexHelper.java:363)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte ms(IndexHelper.java:281)
    at com.zimbra.cs.mailbox.IndexHelper.access$500(Index Helper.java:54)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIn dex(IndexHelper.java:491)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run( IndexHelper.java:421)
    at com.zimbra.common.util.ThreadPool$CountedTask.run( ThreadPool.java:136)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: javax.mail.MessagingException: No SMTP hosts available
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:83)
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:58)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:162)
    ... 12 more
    2010-01-19 20:24:24,953 WARN [ReIndex-1] [name=pmona@monafamily.com;mid=4;] index - Unable to generate index data for Message 10593. Item will not be indexed
    com.zimbra.common.service.ServiceException: system failure: MessagingException while creating MimeMessage for item 10593
    ExceptionId:ReIndex-1:1263961464953:2fb428d14592d0bb
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:247)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:199)
    at com.zimbra.cs.mailbox.Message.getMimeMessage(Messa ge.java:334)
    at com.zimbra.cs.mailbox.Message.generateIndexData(Me ssage.java:875)
    at com.zimbra.cs.mailbox.IndexHelper.indexItemList(In dexHelper.java:844)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte msInternal(IndexHelper.java:363)
    at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte ms(IndexHelper.java:281)
    at com.zimbra.cs.mailbox.IndexHelper.access$500(Index Helper.java:54)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIn dex(IndexHelper.java:491)
    at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run( IndexHelper.java:421)
    at com.zimbra.common.util.ThreadPool$CountedTask.run( ThreadPool.java:136)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: javax.mail.MessagingException: No SMTP hosts available
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:83)
    at com.zimbra.cs.util.JMSession.getSession(JMSession. java:58)
    at com.zimbra.cs.mailbox.MessageCache.getMimeMessage( MessageCache.java:162)
    ... 12 more

  6. #16
    pmona is offline Active Member
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    Does anyone have any idea how to resolve this? I have had no luck getting it resolved and will have to move back to our old qmail server before mail stops queuing and is discarded.

  7. #17
    uxbod's Avatar
    uxbod is offline Moderator
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    Shutdown ZCS and try as root
    Code:
    /opt/zimbra/libexec/zmfixperms --extended
    and then start ZCS.

  8. #18
    pmona is offline Active Member
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    Thank you so much! I am now receiving/sending mail again. I had tried the zmfixperms several times both as root and zimbra, but never with the --extended

    The only thing that seems to be different now, from my user accunt, I can not access the preferences tab. It only says loading when I click it. However, if I go to this account from the admin interface and select view mail, I have no problem accessing the preferences tab. Is this still a permissions problem?


    Thank you again for helping me get mail flowing.

  9. #19
    uxbod's Avatar
    uxbod is offline Moderator
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    Try completely clearing your browser cache.

  10. #20
    pmona is offline Active Member
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    I found I actually have this problem accessing all tabs except for mail and Address Book. All others, Calendar, Tasks, Documents, Brief Case, and Preferences only say loading when clicked and never come up.

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