zmrestore read timeout during restore

[mabombo]

Hi, we have some problem to restore mailbox from backup.
We are using Zimbra Network Edition 6.04

When you run the follow command, after few minutes we get a read timed out

zmrestore -d -a xxxxx@xxxx -restoreToTime "2010/01/18 14:00:00" -ca -pre restored_

[zimbra@aee01zmb log]$ zmrestore -d -a xxxxx@xxxx -restoreToTime "2010/01/18 14:00:00" -ca -pre restored_
using restore to time of 2010/01/18 14:00:00
Error occurred: Read timed out
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream. java:129)
at com.sun.net.ssl.internal.ssl.InputRecord.readFully (InputRecord.java:293)
at com.sun.net.ssl.internal.ssl.InputRecord.read(Inpu tRecord.java:331)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:789)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(SSLSocketImpl.java:746)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:75)
at java.io.BufferedInputStream.fill(BufferedInputStre am.java:218)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:237)
at org.apache.commons.httpclient.HttpParser.readRawLi ne(HttpParser.java:77)
at org.apache.commons.httpclient.HttpParser.readLine( HttpParser.java:105)
at org.apache.commons.httpclient.HttpConnection.readL ine(HttpConnection.java:1115)
at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.readLine(Mult iThreadedHttpConnectionManager.java:1373)
at org.apache.commons.httpclient.HttpMethodBase.readS tatusLine(HttpMethodBase.java:1832)
at org.apache.commons.httpclient.HttpMethodBase.readR esponse(HttpMethodBase.java:1590)
at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:995)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:397)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:170)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:396)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:280)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:206)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:356)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:342)
at com.zimbra.cs.backup.RestoreUtil.restore(RestoreUt il.java:210)
at com.zimbra.cs.backup.RestoreUtil.main(RestoreUtil. java:59)

May you help me??

Best Regards

Mauro

[mabombo]

The restore process starts in background, and after the cli error it still run until the end.
In the mailbox log i can see the restore proces finish correctly, but i don't understand why the cli after few minutes exit with a read only error.

By Mauro

[veronica]

Its because your system time is not proper which causes the AUTh Token to expire.

[mabombo]

My system is sync with ntpd server.
How can i fix the sync time problem ???

Best regards

[shan]

We started having this "Read timeout" during zmrestore after we upgrade to 6.0.6. It seems having to do with this new localconfig:

httpclient_client_connection_timeout = 30000

I don't know why zmrestore is timedout about either. It runs in background for sure. How can we be sure the "timeout" is harmless that the restore can continue successfully?

Xueshan

[iggy]

Submitted bug 47051 for the socket read timeout error during zmrestore.