Additional Domains

[compros]

Hello, I'm new to zimbra and have questions about additional domains. I have the turnkey VM load of Zimbra. It is up and running. I can login to the web admin page. I wanted to add a domain to the default set up. DNS works (ping MX a record ect all point to the zimbra server) I can log in to the user account fine, and send outbound mail but inbound mail gets returned with the following error:
__________________________________________________ ________
This is the mail system at host mail.example.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<user@newdomainname.com>: Host or domain name not found. Name service error for
name=mail.example.com type=A: Host not found
__________________________________________________ ____________

For anyone that does not know the turnkey load has example.com and the server name.

I have restarted the server after changes. The additional domain is a registered domain name. The Zimbra server is also on a static public IP address. Is it because mail.example.com does not have a DNS entry? I was trying not to change much until I knew that I could get inbound and out bound traffic to a domain. My goal is to have like 15 domains hosted on the one zimbra server. Is this not possible? It looked like it from the admin guide.

Thanks to anyone looking

[uxbod]

Welcome to the forums

You will need to get to the command line on the Zimbra server and perform some domain looks; it sounds to me that outside of ZCS resolution is fine but inside the VM is a problem.

[phoenix]

Originally Posted by compros

Hello, I'm new to zimbra and have questions about additional domains. I have the turnkey VM load of Zimbra. It is up and running. I can login to the web admin page. I wanted to add a domain to the default set up. DNS works (ping MX a record ect all point to the zimbra server) I can log in to the user account fine, and send outbound mail but inbound mail gets returned with the following error:
__________________________________________________ ________
This is the mail system at host mail.example.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<user@newdomainname.com>: Host or domain name not found. Name service error for
name=mail.example.com type=A: Host not found
__________________________________________________ ____________

For anyone that does not know the turnkey load has example.com and the server name.

I have restarted the server after changes. The additional domain is a registered domain name. The Zimbra server is also on a static public IP address. Is it because mail.example.com does not have a DNS entry? I was trying not to change much until I knew that I could get inbound and out bound traffic to a domain. My goal is to have like 15 domains hosted on the one zimbra server. Is this not possible? It looked like it from the admin guide.

Thanks to anyone looking

According to that error you do not have valid DNS records.

[compros]

Originally Posted by phoenix

According to that error you do not have valid DNS records.

I know that I dont have DNS for example.com buy my additional domain I added I can verifiy DNS is working using DNS Tools, DNStools, Whats my IP, IP address finder, IP address locator, Trace IP address, Reverse IP lookup, Whois, Ping, DNS Tools, Traceroute the A record and the MX record come back resolving to the correct IP and the correct DNS name. If I need to do some command line stuff can you point me to some place to take a look at commands and syntax please. thanks

[phoenix]

Run the following commands on your Zimbra server and post the output here:

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdomain.com any
host `hostname` <-- use that exact command with backticks not single quotes

[compros]

Originally Posted by phoenix

Run the following commands on your Zimbra server and post the output here:

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdomain.com any
host `hostname` <-- use that exact command with backticks not single quotes

cat /etc/hosts

127.0.0.1 localhost mail.example.com
127.0.0.1 zimbra

#Required for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

resolv.conf is not in /ect/XXXXX.XXXX
(no output)

dig domainname.com MX

; <<>> DiG 9.4.2-P2.1 <<>> domainname.com MX
;; global options: printcmd
;; Got Answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35381
;; flags:qr rd ra: QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;domainname.com. 3600 IN MX

;; AUTHORITY SECTION:
.com 851 IN SOA a.gtld.servers.net. nstld.verisign-grs.com. 1263761781 1800 900 604800 86400

;; Query time 15 msec
;; SERVER: 68.87.85.98#53(68.87.85.98)
;; WHEN: Sun Jan 17 20:48:56 2010
;; MSG SIZE rcvd 106

dig domainname.com any

; <<>> DiG 9.4.2-P2.1 <<>> domainname.com MX
;; global options: printcmd
;; Got Answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35381
;; flags:qr rd ra: QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;domainname.com. 3600 IN ANY

;; AUTHORITY SECTION:
.com 614 IN SOA a.gtld.servers.net. nstld.verisign-grs.com. 1263761781 1800 900 604800 86400

;; Query time 22 msec
;; SERVER: 68.87.85.98#53(68.87.85.98)
;; WHEN: Sun Jan 17 20:48:56 2010
;; MSG SIZE rcvd 106

host `hostname`

zimbra does not exist, try again