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Thread: [SOLVED] Urgent help needed

  1. #1
    ask2me007 is offline Special Member
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    Default [SOLVED] Urgent help needed

    Iam using zimbra 6.0 opensource version.The server was working fine for the last 3 months.But last week i noticed so many emails are waiting in the mail queue.Even after i requeued the mails its error message is as follows

    Jan 13 21:29:42 pop postfix/smtp[27275]: 0E72013C8002: to=<axxxxxx@gmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=738, delays=730/0/0/7.4, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=07465-18, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 67C9013C8030)
    Jan 13 21:29:42 pop postfix/qmgr[8857]: 0E72013C8002: removed


    Other error message

    Jan 13 21:31:36 pop postfix/smtp[12311]: B1C6413C800C: to=<r.xxxx@xxx.net>, relay=mx-03.xxxx.net[146.145.49.174]:25, delay=900, delays=0.01/0.01/900/0, dsn=4.4.2, status=deferred (conversation with mx-03.xxxxx.net[146.145.49.174] timed out while receiving the initial server greeting)
    Jan 13 21:31:36 pop postfix/smtp[12311]: B1C6413C800C: to=<txxxxam@xxxxxx.net>, relay=mx-03.xxxxxx.net[146.145.49.174]:25, delay=900, delays=0.01/0.01/900/0, dsn=4.4.2, status=deferred (conversation with mx-03.xxxxx.net[146.145.49.174] timed out while receiving the initial server greeting)
    Jan 13 21:31:51 pop zmmailboxdmgr[32179]: status requested


    I cant send any message to outside.Pls help me to settle this problem.
    Thanks in advance
    Regards


    Saj

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Code:
    su - zimbra
    zmmtactl stop ; zmmtactl start
    and when it tries to re-queue a email please post exactly what is happening from /var/log/zimbra.log. Also check the log files under /opt/zimbra/log for any error messages.

  3. #3
    ask2me007 is offline Special Member
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    Thans Uxbod

    I tried this.But it shows some warning message.

    Rewriting configuration files...done.
    Starting zmmtaconfig...done.
    postfix/postfix-script: warning: not owned by root: /opt/zimbra/data/postfix/spool
    postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/main.cf
    postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/master.cf
    postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/master.cf.in
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.127.0.0.1:10025
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.465
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.showq
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.trace
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.defer
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.smtp
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.lmtp
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.smtp-amavis
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.bounce
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.retry
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.smtp
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.error
    postfix/postfix-script: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.cleanup
    postfix/postfix-script: starting the Postfix mail system
    Starting saslauthd...done.
    Regards


    Saj

  4. #4
    uxbod's Avatar
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    Code:
    su - zimbra
    zmcontrol stop
    exit
    /opt/zimbra/libexec/zmfixperms
    su - zimbra
    zmcontrol start

  5. #5
    ask2me007 is offline Special Member
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    Quote Originally Posted by uxbod View Post
    Code:
    su - zimbra
    zmcontrol stop
    exit
    /opt/zimbra/libexec/zmfixperms
    su - zimbra
    zmcontrol start
    Sorry Uxbod,

    it still shows the same message
    Jan 13 21:56:15 pop postfix/smtp[10546]: 6B53A13C8002: to=<xxxxx@gmail.com>, orig_to=<xxx@xxx.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=30, delays=24/0/0.01/5.5, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=02189-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 18E6413C801B)


    4.37] timed out while receiving the initial server greeting
    Jan 13 21:57:05 pop postfix/smtp[4127]: 1B23913C8006: conversation with mx4.hotmail.com[65.54.188.110] timed out while receiving the initial server greeting
    Jan 13 21:57:09 pop postfix/smtp[4125]: E76E713C8011: conversation with aspmx.l.google.com[209.85.222.57] timed out while receiving the initial server greeting
    Regards


    Saj

  6. #6
    uxbod's Avatar
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    Check your clam and freshclam log files to ensure your definitions have not been corrupted. As it has handed off to amavis you may wish to increase the log level = 2 in /opt/zimbra/conf/amavisd.cf.in and then
    Code:
    su - zimbra
    zmamavisdctl restart

  7. #7
    ask2me007 is offline Special Member
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    Quote Originally Posted by uxbod View Post
    Check your clam and freshclam log files to ensure your definitions have not been corrupted. As it has handed off to amavis you may wish to increase the log level = 2 in /opt/zimbra/conf/amavisd.cf.in and then
    Code:
    su - zimbra
    zmamavisdctl restart
    There is no such file as you have mentioned.But i changed the loglevel=2 in
    /opt/zimbra/conf/amavisd.conf and executed the command zmamavisdctl restart
    The log messages are

    Jan 13 22:10:11 pop amavis[25454]: (25454-01) FWD via SMTP: <noreply@ci.faniq.com> -> <xxxx@gmail.com>,BODY=7BIT 250 2.0.0 Ok, id=25454-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 6482B13C8038
    Jan 13 22:10:11 pop amavis[25454]: (25454-01) Passed CLEAN, LOCAL [127.0.0.1] [63.251.219.201] <noreply@ci.faniq.com> -> <xxxx@gmail.com>, Message-ID: <20100113155820.C9F3913C8021@pop.ksfe.com>, mail_id: TtzJ8SfUn5PY, Hits: 3.882, size: 4506, queued_as: 6482B13C8038, 6199 ms
    Jan 13 22:10:11 pop postfix/smtp[28989]: 30A2113C8036: to=<xxxx@gmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=2511, delays=2504/0/0.01/6.2, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=25454-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 6482B13C8038)
    Jan 13 22:10:11 pop postfix/qmgr[4111]: 30A2113C8036: removed
    Regards


    Saj

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    The file is /opt/zimbra/conf/amavisd.conf.in - you must modify that file then retsart amavisd.

    BTW, when you post a thread in future could you give it a more meaningful title rather than the one you've given this thread?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    uxbod's Avatar
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    Thanks for clarifying Phoenix; spent to much time on SpamAssassin today

  10. #10
    ask2me007 is offline Special Member
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    Quote Originally Posted by phoenix View Post
    The file is /opt/zimbra/conf/amavisd.conf.in - you must modify that file then retsart amavisd.

    BTW, when you post a thread in future could you give it a more meaningful title rather than the one you've given this thread?
    Iam getting error message to my admin acount that antispam stopped

    22:20:39 pop zimbramon[32009]: 32009:err: Service status change: pop.xxx.com antispam changed from running to stopped
    Regards


    Saj

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