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Thread: [SOLVED] Urgent help needed

  1. #11
    uxbod's Avatar
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  2. #12
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ask2me007 View Post
    Iam getting error message to my admin acount that antispam stopped

    22:20:39 pop zimbramon[32009]: 32009:err: Service status change: pop.xxx.com antispam changed from running to stopped
    That would be what's causing the delivery problem. What other errors are you seeing in the log files?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #13
    ask2me007 is offline Special Member
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    The error message is as below

    Jan 13 22:32:47 pop postfix/smtpd[1246]: connect from localhost.localdomain[127.0.0.1]
    Jan 13 22:32:47 pop postfix/smtpd[1246]: 7CC9613C8021: client=localhost.localdomain[127.0.0.1]
    Jan 13 22:32:47 pop postfix/cleanup[1214]: 7CC9613C8021: message-id=<26903278.01263402162648.JavaMail.root@pop.xxx. com>
    Jan 13 22:32:47 pop postfix/qmgr[29635]: 7CC9613C8021: from=<admin@xxx.com>, size=37700, nrcpt=1 (queue active)
    Jan 13 22:32:47 pop amavis[27598]: (27598-01) FWD via SMTP: <admin@xxxx.com> -> <xxxx@xxxx.com>,BODY=7BIT 250 2.0.0 Ok, id=27598-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 7CC9613C8021
    Jan 13 22:32:47 pop amavis[27598]: (27598-01) Passed CLEAN, LOCAL [192.168.10.13] [192.168.10.13] <admin@xxx.com> -> <xxxx@gmail.com>, Message-ID: <26903278.01263402162648.JavaMail.root@pop.xxx.com >, mail_id: HLygMVKk21kO, Hits: 3.721, size: 37266, queued_as: 7CC9613C8021, 4701 ms
    Jan 13 22:32:47 pop amavis[27598]: (27598-01) TIMING [total 4703 ms] - ldap-prepare: 2 (0%)0, SMTP greeting: 2 (0%)0, SMTP EHLO: 1 (0%)0, SMTP pre-MAIL: 0 (0%)0, mkdir tempdir: 0 (0%)0, create email.txt: 0 (0%)0, ldap-connect: 39 (1%)1, lookup_ldap: 1 (0%)1, SMTP pre-DATA-flush: 1 (0%)1, SMTP DATA: 2 (0%)1, check_init: 0 (0%)1, digest_hdr: 1 (0%)1, digest_body_dkim: 1 (0%)1, gen_mail_id: 1 (0%)1, mkdir parts: 1 (0%)1, mime_decode: 11 (0%)1, get-file-type2: 8 (0%)2, decompose_part: 1 (0%)2, parts_decode: 0 (0%)2, check_header: 1 (0%)2, AV-scan-1: 8 (0%)2, spam-wb-list: 1 (0%)2, SA parse: 4 (0%)2, SA check: 4578 (97%)99, update_cache: 6 (0%)99, decide_mail_destiny: 1 (0%)99, fwd-connect: 14 (0%)100, fwd-mail-pip: 3 (0%)100, fwd-rcpt-pip: 0 (0%)100, fwd-data-chkpnt: 0 (0%)100, write-header: 1 (0%)100, fwd-data-contents: 1 (0%)100, fwd-end-chkpnt: 5 (0%)100, prepare-dsn: 1 (0%)100, main_log_entry: 7 (0%)100, SMTP pre-response: 0 (0%)100, SMTP response: 0 (0%)100, unlink-2-files: 0 (0%)100, rundown: 0 ...
    Jan 13 22:32:47 pop amavis[27598]: (27598-01) ...(0%)100
    Jan 13 22:32:47 pop postfix/smtp[1217]: C419D13C8002: to=<xxxx@gmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=4.7, delays=0.02/0/0.01/4.7, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=27598-01, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 7CC9613C8021)
    Jan 13 22:32:47 pop postfix/qmgr[29635]: C419D13C8002: removed
    Regards


    Saj

  4. #14
    uxbod's Avatar
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    Code:
    su - zimbra
    dig gmail.com mx
    lets see if Zimbra can perform DNS lookups.

  5. #15
    ask2me007 is offline Special Member
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    The clamd log ishere

    Wed Jan 13 15:54:10 2010 -> +++ Started at Wed Jan 13 15:54:10 2010
    Wed Jan 13 15:54:10 2010 -> clamd daemon 0.95.2-broken-compiler (OS: linux-gnu, ARCH: i386, CPU: i686)
    Wed Jan 13 15:54:10 2010 -> Log file size limited to 20971520 bytes.
    Wed Jan 13 15:54:10 2010 -> Reading databases from /opt/zimbra/data/clamav/db
    Wed Jan 13 15:54:10 2010 -> Not loading PUA signatures.
    LibClamAV Warning: ************************************************** *********
    LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***
    LibClamAV Warning: *** DON'T PANIC! Read Clam AntiVirus ***
    LibClamAV Warning: ************************************************** *********
    Wed Jan 13 15:54:14 2010 -> Loaded 698052 signatures.
    Wed Jan 13 15:54:14 2010 -> TCP: Bound to port 3310
    Wed Jan 13 15:54:14 2010 -> TCP: Setting connection queue length to 15
    Wed Jan 13 15:54:14 2010 -> Limits: Global size limit set to 20480000 bytes.
    Wed Jan 13 15:54:14 2010 -> Limits: File size limit set to 20480000 bytes.
    Wed Jan 13 15:54:14 2010 -> Limits: Recursion level limit set to 16.
    Wed Jan 13 15:54:14 2010 -> Limits: Files limit set to 10000.
    Wed Jan 13 15:54:14 2010 -> Archive support enabled.
    Wed Jan 13 15:54:14 2010 -> Archive: Blocking encrypted archives.
    Wed Jan 13 15:54:14 2010 -> Algorithmic detection enabled.


    Wed Jan 13 21:51:42 2010 -> Not loading PUA signatures.
    LibClamAV Warning: ************************************************** *********
    LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***
    LibClamAV Warning: *** DON'T PANIC! Read Clam AntiVirus ***
    LibClamAV Warning: ************************************************** *********
    Wed Jan 13 21:51:46 2010 -> Loaded 698252 signatures.
    Wed Jan 13 21:51:46 2010 -> TCP: Bound to port 3310
    Wed Jan 13 21:51:46 2010 -> TCP: Setting connection queue length to 15
    Wed Jan 13 21:51:46 2010 -> Limits: Global size limit set to 10240000 bytes.
    Wed Jan 13 21:51:46 2010 -> Limits: File size limit set to 10240000 bytes.
    Wed Jan 13 21:51:46 2010 -> Limits: Recursion level limit set to 16.
    Wed Jan 13 21:51:46 2010 -> Limits: Files limit set to 10000.
    Wed Jan 13 21:51:46 2010 -> Archive support enabled.
    Wed Jan 13 21:51:46 2010 -> Archive: Blocking encrypted archives.
    Wed Jan 13 21:51:46 2010 -> Algorithmic detection enabled.
    Wed Jan 13 21:51:46 2010 -> Portable Executable support enabled.
    Wed Jan 13 21:51:46 2010 -> ELF support enabled.
    Wed Jan 13 21:51:46 2010 -> Mail files support enabled.
    Wed Jan 13 21:51:46 2010 -> OLE2 support enabled.
    Wed Jan 13 21:51:46 2010 -> PDF support enabled.
    Wed Jan 13 21:51:46 2010 -> HTML support enabled.
    Wed Jan 13 21:51:46 2010 -> Self checking every 600 seconds.
    Wed Jan 13 21:57:09 2010 -> Reading databases from /opt/zimbra/data/clamav/db
    Wed Jan 13 21:57:12 2010 -> Database correctly reloaded (698252 signatures)
    Wed Jan 13 21:57:24 2010 -> Reading databases from /opt/zimbra/data/clamav/db
    Wed Jan 13 21:57:27 2010 -> Database correctly reloaded (698252 signatures)
    Wed Jan 13 22:07:27 2010 -> SelfCheck: Database status OK.
    Wed Jan 13 22:21:56 2010 -> SelfCheck: Database status OK.
    Wed Jan 13 22:28:48 2010 -> Pid file removed.
    Wed Jan 13 22:28:48 2010 -> --- Stopped at Wed Jan 13 22:28:48 2010
    Wed Jan 13 22:29:59 2010 -> +++ Started at Wed Jan 13 22:29:59 2010
    Wed Jan 13 22:29:59 2010 -> clamd daemon 0.95.2-broken-compiler (OS: linux-gnu, ARCH: i386, CPU: i686)
    Wed Jan 13 22:29:59 2010 -> Log file size limited to 20971520 bytes.
    Wed Jan 13 22:29:59 2010 -> Reading databases from /opt/zimbra/data/clamav/db
    Wed Jan 13 22:29:59 2010 -> Not loading PUA signatures.
    LibClamAV Warning: ************************************************** *********
    LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***
    LibClamAV Warning: *** DON'T PANIC! Read Clam AntiVirus ***
    LibClamAV Warning: ************************************************** *********
    Wed Jan 13 22:30:03 2010 -> Loaded 698252 signatures.
    Wed Jan 13 22:30:03 2010 -> TCP: Bound to port 3310
    Wed Jan 13 22:30:03 2010 -> TCP: Setting connection queue length to 15
    Wed Jan 13 22:30:03 2010 -> Limits: Global size limit set to 10240000 bytes.
    Wed Jan 13 22:30:03 2010 -> Limits: File size limit set to 10240000 bytes.
    Wed Jan 13 22:30:03 2010 -> Limits: Recursion level limit set to 16.
    Wed Jan 13 22:30:03 2010 -> Limits: Files limit set to 10000.
    Wed Jan 13 22:30:03 2010 -> Archive support enabled.
    Wed Jan 13 22:30:03 2010 -> Archive: Blocking encrypted archives.
    Wed Jan 13 22:30:03 2010 -> Algorithmic detection enabled.
    Wed Jan 13 22:30:03 2010 -> Portable Executable support enabled.
    Wed Jan 13 22:30:03 2010 -> ELF support enabled.
    Wed Jan 13 22:30:03 2010 -> Mail files support enabled.
    Wed Jan 13 22:30:03 2010 -> OLE2 support enabled.
    Wed Jan 13 22:30:03 2010 -> PDF support enabled.
    Wed Jan 13 22:30:03 2010 -> HTML support enabled.
    Wed Jan 13 22:30:03 2010 -> Self checking every 600 seconds.
    Wed Jan 13 22:45:13 2010 -> No stats for Database check - forcing reload
    Wed Jan 13 22:45:13 2010 -> Reading databases from /opt/zimbra/data/clamav/db
    Wed Jan 13 22:45:16 2010 -> Database correctly reloaded (698252 signatures)
    Regards


    Saj

  6. #16
    ask2me007 is offline Special Member
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    The output for dig command is


    [root@pop ~]# dig gmail.com mx

    ; <<>> DiG 9.3.4-P1 <<>> gmail.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27977
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 4, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;gmail.com. IN MX

    ;; ANSWER SECTION:
    gmail.com. 1440 IN MX 10 alt1.gmail-smtp-in.l.google.com.
    gmail.com. 1440 IN MX 20 alt2.gmail-smtp-in.l.google.com.
    gmail.com. 1440 IN MX 30 alt3.gmail-smtp-in.l.google.com.
    gmail.com. 1440 IN MX 40 alt4.gmail-smtp-in.l.google.com.
    gmail.com. 1440 IN MX 5 gmail-smtp-in.l.google.com.

    ;; AUTHORITY SECTION:
    gmail.com. 148100 IN NS ns4.google.com.
    gmail.com. 148100 IN NS ns1.google.com.
    gmail.com. 148100 IN NS ns2.google.com.
    gmail.com. 148100 IN NS ns3.google.com.

    ;; Query time: 0 msec
    ;; SERVER: 192.168.10.13#53(192.168.10.13)
    ;; WHEN: Wed Jan 13 22:46:15 2010
    ;; MSG SIZE rcvd: 222
    Regards


    Saj

  7. #17
    uxbod's Avatar
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    Try a telnet to alt1.gmail-smtp-in.l.google.com on port 25. Perhaps somebody has updated your filewall and blocked outbound connections.

  8. #18
    ask2me007 is offline Special Member
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    Quote Originally Posted by uxbod View Post
    Try a telnet to alt1.gmail-smtp-in.l.google.com on port 25. Perhaps somebody has updated your filewall and blocked outbound connections.
    I can telnet
    [zimbra@pop root]$ telnet alt1.gmail-smtp-in.l.google.com 25
    Trying 209.85.211.87...
    Connected to alt1.gmail-smtp-in.l.google.com (209.85.211.87).
    Escape character is '^]'.
    Regards


    Saj

  9. #19
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    Code:
    netstat -an | grep -e 10024 -e 10025

  10. #20
    ask2me007 is offline Special Member
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    [zimbra@pop root]$ netstat -an | grep -e 10024 -e 10025
    tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN
    tcp 0 0 127.0.0.1:10025 127.0.0.1:43521 ESTABLISHED
    tcp 0 0 127.0.0.1:10025 127.0.0.1:43528 ESTABLISHED
    tcp 0 0 127.0.0.1:43490 127.0.0.1:10025 ESTABLISHED
    tcp 0 0 127.0.0.1:43488 127.0.0.1:10025 ESTABLISHED
    tcp 0 0 127.0.0.1:43521 127.0.0.1:10025 ESTABLISHED
    tcp 0 0 127.0.0.1:43528 127.0.0.1:10025 ESTABLISHED
    tcp 0 0 127.0.0.1:10025 127.0.0.1:43490 ESTABLISHED
    tcp 0 0 127.0.0.1:10025 127.0.0.1:43488 ESTABLISHED
    Regards


    Saj

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