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Thread: [SOLVED] Domain administrator cannot create new accounts

  1. #1
    swix is offline Intermediate Member
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    Question [SOLVED] Domain administrator cannot create new accounts

    Hello,

    On a new zimbra 6 (6.0.4_GA) setup I created a domain administrator account according to Implementing Delegated Administration .

    This user can update mail accounts and resources correctly, but the "new" button is missing when I'm connected as this "domain administrator", and I do not see how to activate it. I tries to give the "createAccount" ACE, but it did not changed anything either...

    What am I missing? Thanks for a hint . I just need a simple domain administrator account to let a customer manage its mail accounts by himself.

    regards, Olivier

    PS: 2 pics attached: one when connected as domain admin (new button missing), one as server admin (ok)
    Attached Images Attached Images

  2. #2
    swix is offline Intermediate Member
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    Default DomainAdminConsoleRights

    After browsing in some more posts, I found out I had to add the "DomainAdminConsoleRights" ACE to the admin group, and it then worked. Why isn't this automatic? Would have spared me some time (seems I'm not the only one in this situation btw).

    regards, O.

  3. #3
    uxbod's Avatar
    uxbod is offline Moderator
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    Have you checked if a RFE has been filed ? If not you could create one

  4. #4
    fyd
    fyd is offline Elite Member
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    Quote Originally Posted by swix View Post
    After browsing in some more posts, I found out I had to add the "DomainAdminConsoleRights" ACE to the admin group, and it then worked. Why isn't this automatic? Would have spared me some time (seems I'm not the only one in this situation btw).

    regards, O.
    swix, this is not working for me. I tried adding DomainAdminConsoleRights, DomainAdminConsoleAccountRights as well as createAccount ACEs. Target is domainname.

  5. #5
    fyd
    fyd is offline Elite Member
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    Its a bug in 7.1.1. Seems it was not able to retain the 'new' account setting during the upgrade for domain admins to create new accounts. The fix is to have Domain view enabled and listDomains ACE set on the target. This thread save my time. Delegated Admin can not create new Accounts

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