Nokia Activesync not working.

[Splat]

Im running 3.1.4 GA. Im using a nokia E70 w/ activesync. Getting the following in my sync.log

2006-07-06 23:10:01,346 WARN [http-443-Processor98] [mid=4;name=user@mydomain.com;DeviceId=IMEI35234200 039743;DeviceType=NokiaE70;SyncCmd=FolderSync;] sync - Bad ZimbraSync Protocol
com.zimbra.zimbrasync.BinaryCodecException: java.io.IOException: Unexpected EOF
at com.zimbra.zimbrasync.wbxml.BinaryParser.startDocu ment(BinaryParser.java:169)
at com.zimbra.zimbrasync.wbxml.BinaryParser.<init>(Bi naryParser.java:153)
at com.zimbra.zimbrasync.ZimbraSyncServlet.processCom mand(ZimbraSyncServlet.java:262)
at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(Zim braSyncServlet.java:212)
at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPos t(ZimbraSync.java:25)
at com.zimbra.cs.extension.ExtensionDispatcherServlet .service(ExtensionDispatcherServlet.java:106)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:672)
at org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:463)
at org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:398)
at org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:243)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: Unexpected EOF
at com.zimbra.zimbrasync.wbxml.BinaryParser.readByte( BinaryParser.java:214)
at com.zimbra.zimbrasync.wbxml.BinaryParser.startDocu ment(BinaryParser.java:164)
... 28 more

[jholder]

  Caused by: java.io.IOException: Unexpected EOF

Looks like that's the problem.

What version activesync?
Did you try a reinstall of the active sync software?

[Splat]

Its the Latest version for the Nokia E series phones.

Mail For Exchange 1.2.13 (.SIS, 1 MB)

[schemers]

This has been fixed in ZCS 3.2. We have a few E61s in house that are working pretty good (calendar/contacts/email). I have mine set up to sync every 15 minutes and it has been working quite well.

[Risotto]

Hi everyone,

I also get some errors when trying to sync with my E61. Is this also corrected in 3.2? Will the bugfix be released for the current 3.1.x versions? We currently can't switch to a beta server...

2006-07-27 00:05:54,406 WARN  [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=Sync;] sync - 
000000:  03 01 6A 00 45 5C 4F 50 03 43 6F 6E 74 61 63 74  73 00 01 4B 03 30 00 01 52 03 66 64 65 66 64 62 
000020:  64 37 65 66 32 36 33 34 62 61 62 37 34 65 66 32  62 37 38 35 36 37 33 37 38 65 2D 37 00 01 60 00 
000040:  01 1E*29 1F 27 20 13 0C 2B 12 32 1B 1C 1D 37 28  19 09 0D 0E 0F 10 11 26 21 22 23 24 25 2D 2E 2F 
000060:  30 31 08 01 01 01 01 
2006-07-27 00:05:54,406 WARN  [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=Sync;] sync - Bad ZimbraSync Protocol
com.zimbra.zimbrasync.BinaryCodecException: END_TAG expected
        at com.zimbra.zimbrasync.wbxml.BinaryParser.nextText(BinaryParser.java:93)
        at com.zimbra.zimbrasync.wbxml.BinaryParser.skipUnknownElement(BinaryParser.java:299)
        at com.zimbra.zimbrasync.commands.CollectionSync.parseRequest(CollectionSync.java:482)
        at com.zimbra.zimbrasync.commands.Sync.parseRequest(Sync.java:84)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:264)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:212)
        at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:25)
        at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:106)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
2006-07-27 00:08:40,765 DEBUG [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=FolderSync;] sync -

I also don't seem to be able to send mail:

2006-07-27 00:10:18,077 WARN  [http-443-Processor96] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=SendMail;] sync - SendMail not supported

[KevinH]

As Roland's post pointed out you must have 3.2 for the E61 support. You also should make sure your using the latest client from Nokia's website. We don't plan to fix this in a 3.1 build but the GA for 3.2 should be out soon.

[Risotto]

It's a pitty you won't fix this in 3.1. What are you referring to by saing "should be out soon"? Weeks, months, when it's done?

[KevinH]

It's a pitty you won't fix this in 3.1. What are you referring to by saing "should be out soon"? Weeks, months, when it's done?

It's not a trivial bug fix to work around this and it's not critical enough to warrant a specific patch release. The plan for 3.2 GA has been and remains end of summer. I don't think an exact date has been set but your sales rep would be able to alert you to when it's available.