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Thread: Folders Missing

  1. #1
    carnold is offline Advanced Member
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    Default Folders Missing

    Just upgraded from 6.0.2 to 6.0.4 and now folder text is missing; like Inbox and Junk. Also missing are some tags. Anybody seeing this?
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    Last edited by carnold; 01-04-2010 at 06:38 AM.

  2. #2
    carnold is offline Advanced Member
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    No one has any info on this problem?

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    Dirk is offline Moderator
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    random display issues after an upgrade are lilely to be an agressive cache somewhere in the system. Is this problem affecting all users? try to clear the cache and see if that helps at all.

    Ideally, try to access the account from a computer that has never loaded a Zimbra page before and see what happens.

  4. #4
    carnold is offline Advanced Member
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    Yes, it is affecting all users. Cleared cache and reloaded, same problem. Tried on a laptop that has not been to zimbra email in months, still have the problem. Tried on a mac and on windows, same problem.

  5. #5
    carnold is offline Advanced Member
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    This problem still persists. Can anyone offer any help? Is this a zimbra cache issue (if there is such a thing)? Where to look for errors (besides the log)?

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    veronica is offline Outstanding Member
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    Not sure but you can try : -

    zmprov fc account accountname

    and then try to access webmail for that user once again.
    See if that helps

  7. #7
    carnold is offline Advanced Member
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    Quote Originally Posted by veronica View Post
    Not sure but you can try : -

    zmprov fc account accountname

    and then try to access webmail for that user once again.
    See if that helps
    Did that and same problem persists. I have a couple of domains; so how do you do a user at that domain?
    zmprov fc account username@domain?
    I also ran zmprov fc account username@domain and still missing folders. Any other ideas? Is this a bug?
    Last edited by carnold; 01-10-2010 at 12:26 PM.

  8. #8
    carnold is offline Advanced Member
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    OK, i am desperate to get this resolved. Even after the upgrade to 6.0.5, still have missing folders on zwc. I also just made a folder under the inbox and it too has text missing. Anybody got any ideas? Wht would cause the folder name to be missing?

  9. #9
    carnold is offline Advanced Member
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    Quote Originally Posted by carnold View Post
    OK, i am desperate to get this resolved. Even after the upgrade to 6.0.5, still have missing folders on zwc. I also just made a folder under the inbox and it too has text missing. Anybody got any ideas? Wht would cause the folder name to be missing?
    Begging someone for help!!! Zimbra employees? Anybody?

  10. #10
    carnold is offline Advanced Member
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    Quote Originally Posted by carnold View Post
    Begging someone for help!!! Zimbra employees? Anybody?
    All folder text is present in the admin section of the WebUI. Even zimlet text like RSS feeds are missing. What puts the text in the webui for folders? Compat-libstdc++ have anything to do with it?
    Last edited by carnold; 03-30-2010 at 06:09 PM.

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