Folders Missing

[carnold]

Just upgraded from 6.0.2 to 6.0.4 and now folder text is missing; like Inbox and Junk. Also missing are some tags. Anybody seeing this?

[carnold]

No one has any info on this problem?

[Dirk]

random display issues after an upgrade are lilely to be an agressive cache somewhere in the system. Is this problem affecting all users? try to clear the cache and see if that helps at all.

Ideally, try to access the account from a computer that has never loaded a Zimbra page before and see what happens.

[carnold]

Yes, it is affecting all users. Cleared cache and reloaded, same problem. Tried on a laptop that has not been to zimbra email in months, still have the problem. Tried on a mac and on windows, same problem.

[carnold]

This problem still persists. Can anyone offer any help? Is this a zimbra cache issue (if there is such a thing)? Where to look for errors (besides the log)?

[veronica]

Not sure but you can try : -

zmprov fc account accountname

and then try to access webmail for that user once again.
See if that helps

[carnold]

Originally Posted by veronica

Not sure but you can try : -

zmprov fc account accountname

and then try to access webmail for that user once again.
See if that helps

Did that and same problem persists. I have a couple of domains; so how do you do a user at that domain?
zmprov fc account username@domain?
I also ran zmprov fc account username@domain and still missing folders. Any other ideas? Is this a bug?

[carnold]

OK, i am desperate to get this resolved. Even after the upgrade to 6.0.5, still have missing folders on zwc. I also just made a folder under the inbox and it too has text missing. Anybody got any ideas? Wht would cause the folder name to be missing?

[carnold]

Originally Posted by carnold

OK, i am desperate to get this resolved. Even after the upgrade to 6.0.5, still have missing folders on zwc. I also just made a folder under the inbox and it too has text missing. Anybody got any ideas? Wht would cause the folder name to be missing?

Begging someone for help!!! Zimbra employees? Anybody?

[carnold]

Originally Posted by carnold

Begging someone for help!!! Zimbra employees? Anybody?

All folder text is present in the admin section of the WebUI. Even zimlet text like RSS feeds are missing. What puts the text in the webui for folders? Compat-libstdc++ have anything to do with it?