Administration Console Log-In Error (and partially working)

[strjan]

Hi to All!

I am new here. I have a problem, what I don't know how to fix. All day was searching for help, but without a success, so I hope, someone will help me with this.

I had a working Zimbra (Release 6.0.4_GA_2038.DEBIAN5_64 DEBIAN5_64 FOSS edition) until I restarted the server. Since then, if I try to log in to the administration console, I get an error message:

JavaScript error encountered in method ZaZimbraAdmin.prototype._getLoginMsgPanel

message: ZaApp.getInstance().getCurrentController() is undefined fileName: https://10.130.131.216:7071/zimbraAdmin/js/Admin_all.js.zgz?v=091214203213 lineNumber: 21055

If I click OK, it let me in, but it partially works. The Server Status, in example, shows that no part of Zimbra is working (red cross everywhere), but it works for real (I could connect with Zimbra Desktop and WebMail, sending/receiving works perfectly). Even

zimbra@zimbra:/$ zmcontrol status
Host xxx
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
stats Running

If I go to Accounts, and try to add a new user, it give me an error window:

Error: permission denied
Message: permission denied: can not access account doc Error code: service.PERM_DENIED Method: GetFolderRequest Details:soap:Sender

But! It opens the window for adding the new user too, and I actually could add a user. Or edit a user. And the changes are applied.

I searched the Internet for the error message, but got only one hit:

Bug 40259 – JS error in ZaZimbraAdmin.prototype._getLoginMsgPanel on startup

So I'm stuck. Looked for the logs, but find nothing. Anybody any idea?

Thanks in advance

[phoenix]

Post the output of the following commands (run on the Zimbra server):

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdomain.com any
host `hostname`  <- use that exact command with backticks not single quotes

[strjan]

Update: I made the things writen in
Zimbra not starting after a reboot and previously working
so now it doesn't gives me an error when I'm logging in to Admin Console, not even when I'm making a new user, but the Server Status still doesn't working.

[strjan]

Originally Posted by phoenix

Post the output of the following commands (run on the Zimbra server):

went in PM.

[fauzi]

Hi

I have the same Log-in error

I have the same problem usin 7.1.3 on a CentOS 5

Se ha detectado un error de JavaScript in method
ZaZimbraAdmin.prototype._getLoginMsgPanel fileName:
https://imeca.com:7071/zimbraAdmin/j...v=110928142626
lineNumber: 24011

is the .zgz file a binary compiled from the .js?, i mean if Admin_all.js.zgz
come from Admin_all.js?

i dont really think it have to be with /etc/hosts or /etc/resolv.conf but i post phoenix suggestion anyway


[root@mailhost ~]# cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
208.109.86.2 mailhost.imeca.com mailhost


[root@mailhost ~]# cat /etc/resolv.conf
nameserver 127.0.0.1
nameserver 208.109.96.1
nameserver 208.109.96.2
search localdomain
options rotate

;File created by the fix_resolve step of ProvisionManager.

;File created by the fix_resolve step of ProvisionManager.


[root@mailhost ~]# dig imeca.com mx

; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>> imeca.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49096
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;imeca.com. IN MX

;; ANSWER SECTION:
imeca.com. 3600 IN MX 10 webmail.imeca.com.

;; AUTHORITY SECTION:
imeca.com. 3600 IN NS ns1.imeca.com.
imeca.com. 3600 IN NS ns2.imeca.com.

;; ADDITIONAL SECTION:
webmail.imeca.com. 3600 IN A 208.109.86.2
ns1.imeca.com. 3600 IN A 208.109.86.2
ns2.imeca.com. 3600 IN A 208.109.86.2

;; Query time: 5 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Oct 11 14:30:44 2011
;; MSG SIZE rcvd: 135


[root@mailhost ~]# dig imeca.com any

; <<>> DiG 9.3.6-P1-RedHat-9.3.6-16.P1.el5 <<>> imeca.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58275
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;imeca.com. IN ANY

;; ANSWER SECTION:
imeca.com. 3600 IN SOA ns1.imeca.com. hostmaster.imeca.com. 2011100870 3600 3600 1209600 3600
imeca.com. 3600 IN A 208.109.86.153
imeca.com. 3600 IN NS ns2.imeca.com.
imeca.com. 3600 IN NS ns1.imeca.com.
imeca.com. 3600 IN MX 10 webmail.imeca.com.

;; ADDITIONAL SECTION:
ns1.imeca.com. 3600 IN A 208.109.86.2
ns2.imeca.com. 3600 IN A 208.109.86.2
webmail.imeca.com. 3600 IN A 208.109.86.2

;; Query time: 2 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Oct 11 14:31:22 2011
;; MSG SIZE rcvd: 198


[root@mailhost ~]# host `hostname`
mailhost.imeca.com has address 208.109.86.2

Any suggestion?





Regards