LinkBack URL
About LinkBacks
Junior Member
system failure: fetching folder data for mailbox
Hi, some users can not access to their account, when I look to the zimbra log, I have this error:
com.zimbra.common.service.ServiceException: system failure: fetching folder data for mailbox 102
ExceptionId:btpool0-698:1261495785493:ff993bd17553da50
Code:service.FAILURE
What can I do??
Partner (VAR/HSP)
Have you tried re-indexing the mailbox?
Also what version of Zimbra are you using?
Eric J Lynner
Dynamic Business Solutions
“Computers are good at following instructions, but not at reading your mind.”
– Donald Knuth
Junior Member
Yes, I do re-index the mailbox.
zmcontrol -v
Release 6.0.1_GA_1816.SLES11_64_20090911174858 SLES11_64 FOSS edition.
Partner (VAR/HSP)
Is zimbra throwing any error messages when the use tries to login through the web interface? any windows that pop up?
Eric J Lynner
Dynamic Business Solutions
“Computers are good at following instructions, but not at reading your mind.”
– Donald Knuth
Junior Member
Hi Eric..
We only use the web interface..
I got in the admin console, And when try to open the account in ajax mode, never open, If I try in html mode, open with a lot of ?? everwhere and in the folders area put this message:
An Unknown error occured. Please click here to go back to client home.
Regards..
Member
Was this ever solved? I am having the same issue.
Partner (VAR/HSP)
Might be a disk error?
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
