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Thread: Instant message not appear

  1. #1
    viaris is offline Senior Member
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    Default Instant message not appear

    Hi All
    My configuration is:

    1- Server for LDAP
    2- Server for MTA
    3- Server for mailbox

    I enable thi IM (Instant Message), I execute en the server Mailbox the following commands

    zmprov mcf zimbraXMPPEnabled TRUE
    zmprov mc default zimbraFeatureIMEnabled TRUE
    zmprov mc default zimbraFeatureInstantNotify TRUE
    zmmailboxdctl restart

    In the Function for the users I enable the option Messenger. but when the user go to Webmail He can't to see the Option IM for instant message.

    I need you suggestions.

    When I had only 1 server with the version 5.0.4 all work fine, but now Ihave problems.

    Regards.

  2. #2
    vbn's Avatar
    vbn
    vbn is offline Active Member
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    Do you mean there is no IM option at the bottom of the webmail ? Could you please elaborate what option is exactly missing ?

    Also have you tried connecting to the server via an external chat client like Pigdin or Spark ?

  3. #3
    viaris is offline Senior Member
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    Hi

    The bottom IM of the webmail not appear. hte user have the functions Messenger enable, but this option ot appear in the webmail.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by viaris View Post
    Hi

    The bottom IM of the webmail not appear. hte user have the functions Messenger enable, but this option ot appear in the webmail.
    Have your tried restarting Zimbra and clearing the browser cache then logging in again?
    Last edited by phoenix; 12-21-2009 at 10:09 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    viaris is offline Senior Member
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    Hi

    I did zmcontrol stop and zmcontrol start. but notinng

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    ... and the other question I asked about the browser cache?

    Try this:

    Code:
    zmprov -l -v mcf zimbraXMPPEnabled TRUE
    zmprov stop
    zmprov start
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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