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Thread: Multi server installation - Problem with remote MTA stats

  1. #1
    mkirk is offline New Member
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    Default Multi server installation - Problem with remote MTA stats

    We have 2 systems configured. One with all the services installed and a second which is a LDAP replica and backup MX MTA (both services function fine on this server).

    Problem: When trying to view the the Mail Queue stats for the MTA/LDAP replica server (through the WebUI on the primary system) I get the following error message:

    Message: system failure: server b.mail.domain.com has invalid zimbraRemoteManagementPort
    com.zimbra.cs.service.ServiceException: system failure: server b.mail.sonomait.com has invalid zimbraRemoteManagementPort
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.rmgmt.RemoteManager.<init>(RemoteMan ager.java:59)
    at com.zimbra.cs.rmgmt.RemoteManager.getRemoteManager (RemoteManager.java:197)
    at com.zimbra.cs.rmgmt.RemoteMailQueue.startScan(Remo teMailQueue.java:265)
    at com.zimbra.cs.rmgmt.RemoteMailQueue.<init>(RemoteM ailQueue.java:320)
    at com.zimbra.cs.rmgmt.RemoteMailQueue.getRemoteMailQ ueue(RemoteMailQueue.java:81)
    at com.zimbra.cs.service.admin.GetMailQueue.handle(Ge tMailQueue.java:74)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver


    I have re-run zmsshkeygen and zmupdatesuthkeys on both systems and restarted tomcat on the primary one but still get the error. Any one have ideas on why I can't view the Mail Queue?

  2. #2
    bobby is offline Zimbra Employee
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    Default

    what do you get from this:

    zmprov gs b.mail.sonomait.com | grep zimbraRemoteManagement

  3. #3
    mkirk is offline New Member
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    Default

    I get nothing. There are no zimbraRemoteManagement.* options set at all.

  4. #4
    KevinH's Avatar
    KevinH is offline Expert Member
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    It should be set to 22 the default ssh port.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #5
    mkirk is offline New Member
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    After adding all the missing zimbraRemote settings, I now get:

    Message: system failure: exception during auth {RemoteManager: a.mail.domain.com->zimbra@b.mail.domain.com:22}
    com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: a.mail.domain.com->zimbra@b.mail.domain.com:22}
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:192)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:129)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:55)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: There was a problem while talking to b.mail.domain.com:22
    at ch.ethz.ssh2.Connection.connect(Connection.java:64 2)
    at ch.ethz.ssh2.Connection.connect(Connection.java:46 0)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:183)
    ... 24 more
    Caused by: java.io.IOException: Server uses incompatible protocol, it is not SSH-2 compatible.
    at ch.ethz.ssh2.transport.ClientServerHello.<init>(Cl ientServerHello.java:76)
    at ch.ethz.ssh2.transport.TransportManager.initialize (TransportManager.java:304)
    at ch.ethz.ssh2.Connection.connect(Connection.java:59 1)
    ... 26 more

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver

  6. #6
    rsharpe is offline Elite Member & Volunteer
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    Caused by: java.io.IOException: Server uses incompatible protocol, it is not SSH-2 compatible.
    You need to configure your SSH server to use SSHv2.

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