Zimbra

spectra · #1 (**permalink**) 12-15-2009, 07:53 PM

Got the message below when trying to setup a meeting. All I want to do is setup a meeting and invite attendees that's on the zimbra server. When I put it all in, I get the error below.

Is the ZCS version not capable of this ?
I run ZCS 602 on Ubuntu 804 LTS

An unknown error (mail.MUST_BE_ORGANIZER) has occurred.
method: CreateAppointmentRequest
msg: You are not Organizer in call to: CreateCalendarItem
code: mail.MUST_BE_ORGANIZER
detail: soap:Sender
trace: btpool0-73://spectraemail.com/service/soap/CreateAppointmentRequest:1260935335801:82f6799719b 791f3
request:

dwight@spectraemail.com0_e97eb18b6afe38494e578e9007ec5b7a4537e3e1_69643d3 3363a35646362313364352d353766612d346233352d3863643 82d6437386332663832633462633b6578703d31333a3132363 13130363937343531363b747970653d363a7a696d6272613bc hange furnace filterThe following is a new meeting request:

Subject: change furnace filter
Organizer: Dwight@SpectraTechnology.Com

Location: red leaf lane
Time: 11:00:00 PM - 12:00:00 AM GMT -05:00 US/Canada Eastern
Recurrence : Day 15 of every 1 month(s) No end date Effective Dec 15, 2009

Invitees: dwight@spectraemail.com

*~*~*~*~*~*~*~*~*~*

<html><body><h3>The following is a new meeting request:</h3>

<p>
<table border='0'>
<tr><th align=left>Subject:</th><td>change furnace filter </td></tr>
<tr><th align=left>Organizer:</th><td>Dwight@SpectraTechnology.Com </td></tr>
</table>
<p>
<table border='0'>
<tr><th align=left>Location:</th><td>red leaf lane </td></tr>
<tr><th align=left>Time:</th><td>11:00:00 PM - 12:00:00 AM GMT -05:00 US/Canada Eastern
</td></tr><tr><th align=left>Recurrence</th><td>: Day 15 of every 1 month(s) No end date Effective Dec 15, 2009</td></tr>
</table>
<p>
<table border='0'>
<tr><th align=left>Invitees:</th><td>dwight@spectraemail.com </td></tr></table>
<div>*~*~*~*~*~*~*~*~*~*</div><br><div style='font-family:Times New Roman; font-size: 8pt; color: #000000;'></div></body></html>

spectra · #2 (**permalink**) 12-16-2009, 07:16 PM

Nobody is using 6.0.2 and having this error ?
Nobody knows what this is trying to tell me ?
I tried the online demo at the zimbra website and get the same error.
Am I going about creating a meeting request wrong ? I read the help and did just that.

Strange....product....

wow

*stiller* · #3 (**permalink**) 12-17-2009, 06:33 AM

Can you post the exact steps to reproduce? This should work fine.

spectra · #4 (**permalink**) 12-17-2009, 05:03 PM

I want to set meeting from 8 pm to 9 pm for that day.

go to calendar
click on date and it zooms open the specific day
double click time, say 8pm
dialog box opens, aka the Quick Appointment dialog

fill in subject, location
let show as busy Mark as private or public it doesn't matter
Enter stat time date of 12/19/2009 and same for end time date
Set time to be from 8 pm to 9 pm
Repeat is set to none
Reminder, 5 minutes before
I click more details ( because I want to invite folks )
Under attendees, the request responses and send notification email are both checked
In the attendees box, I start to type a email address for a user on the system.
The system prefills the email so I choose it.
"demo " <demo@spectraemail.com>; "demo1 " <demo1@spectraemail.com>;

In the description area where I can type all details I just type:
email meeting request

After all this I click Save and I get the
square dialog error box that says:
Red exclamation point icon with this verbiage next to it:
An unknown error ( mail.MUST_Be_ORGANIZER) has occurred.

SEND Error Report Show Ddetails ok

Show Details report:

An unknown error (mail.MUST_BE_ORGANIZER) has occurred.
method: CreateAppointmentRequest
msg: You are not Organizer in call to: CreateCalendarItem
code: mail.MUST_BE_ORGANIZER
detail: soap:Sender
trace: btpool0-99://spectraemail.com/service/soap/CreateAppointmentRequest:1261097666692:82f6799719b 791f3
request:

dwight@spectraemail.com0_2bc0853c4628935d6f6537575dbe8607eb16aff8_69643d3 3363a35646362313364352d353766612d346233352d3863643 82d6437386332663832633462633b6578703d31333a3132363 13236393332393236383b747970653d363a7a696d6272613bz imbra upgradeThe following is a new meeting request:

Subject: zimbra upgrade
Organizer: Dwight@SpectraTechnology.Com

Location: sfld store
Time: Saturday, December 19, 2009, 8:00:00 PM - 9:00:00 PM GMT -05:00 US/Canada Eastern

Invitees: "demo" <demo@spectraemail.com>; "demo1" <demo1@spectraemail.com>

*~*~*~*~*~*~*~*~*~*

zimbra upgrade
<html><body><h3>The following is a new meeting request:</h3>

<p>
<table border='0'>
<tr><th align=left>Subject:</th><td>zimbra upgrade </td></tr>
<tr><th align=left>Organizer:</th><td>Dwight@SpectraTechnology.Com </td></tr>
</table>
<p>
<table border='0'>
<tr><th align=left>Location:</th><td>sfld store </td></tr>
<tr><th align=left>Time:</th><td>Saturday, December 19, 2009, 8:00:00 PM - 9:00:00 PM GMT -05:00 US/Canada Eastern
</td></tr></table>
<p>
<table border='0'>
<tr><th align=left>Invitees:</th><td>"demo" <demo@spectraemail.com>; "demo1" <demo1@spectraemail.com> </td></tr></table>
<div>*~*~*~*~*~*~*~*~*~*</div><br><div style='font-family:Times New Roman; font-size: 8pt; color: #000000;'>zimbra upgrade<br></div></body></html>

After this error I just close everyting....

thnaks
Spectra

spectra · #5 (**permalink**) 12-18-2009, 07:38 AM

I upgraded to 604 and the problem was solved.

ash85 · #6 (**permalink**) 05-03-2011, 06:03 AM

Apologies for bumping this old topic. But we have 6.02 deployed on our network. No plans of ungrading atm. One user has the same problem. ANy solutions ? Or this is a bug ? if it is then how come it affects only one user?
Cheers

Zimbra

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