ERROR: service.AUTH_EXPIRED (auth credentials have expired)

[prateek.sin]

Hi All,
I have executed the following commands :

# sudo -u zimbra /opt/zimbra/bin/zmprov ma user1@zimbraserver.solutions.com zimbraAccountStatus maintenance

# sudo -u zimbra /opt/zimbra/bin/zmmailbox -z -m user1@zimbraserver.solutions.com postRestURL "//?fmt=tgz&resolve=replace" /tmp/user1.tgz

On executing the above command i received the following error.

ERROR :service.AUTH_EXPIRED(auth credentials have expired)

I am unable to find the reason for this error.

thanks

[greenrenault]

Hi,

I am experiencing the same problem with a Zimbra 6.0.2 FOSS edition.

Accounts with status maintenance cannot be queried using zmmailbox.

zmprov ma green@renault.com zimbraAccountStatus maintenance
zmmailbox -z -m green@renault.com gms
ERROR: service.AUTH_EXPIRED (auth credentials have expired)
zmmailbox -z -m green@renault.com getRestURL "//?fmt=tgz" > green_renault.com.tgz;
ERROR: service.AUTH_EXPIRED (auth credentials have expired)

But works fine when the status is active.

zmprov ma green@renault.com zimbraAccountStatus active
zmmailbox -z -m green@renault.com gms
zmmailbox -z -m green@renault.com getRestURL "//?fmt=tgz" > green_renault.com.tgz;

Any solutions very much welcomed.

[phoenix]

I've moved these post to a new thread as they don't seem to relate to the other posts in the original thread.

You may be interested in this bug report: Bug 33170 – RFE: proper account status message while login on Zimbra Web Client

To my mind, it wouldn't make sense to allow access to an account in maintenance mode especially if there's a backup running on NE. The only question (as per that bug) is the type of error message shown to the user.

[jdz]

Hi,

I also bumped into this, but I did not understand the answer...
Which way is the best way to backup an account, in active mode (which works) or in maintenance mode (which fails right now)...?

Thx,
JD