Update zimbra 5.0.16 to lastest version :(

[feiticeir0]

Hi all.

For 3 times in a row i've tried to update my zimbra installation without sucess.

I use the install script, it detects the version installed and starts the update.

Everything seems OK, but it's not... Zimbra just stops working...
Zimbra takes a long time to start and even it says it's ok, it's not working...

I've then to revert to my previous installation (backed up my zimbra folder).
It's something i'm doing wrong ?

Another approach: Can i install the latest version of zimbra and them, somehow, import my previous zimbra folders, emails, contacts, users, etc ??

I'm doing this at my personal zimbra installation, at home, before i can do it at my work place.
At home i only have 3 users, and at work i have 1200+ (plus distribution lists and aliases).... If it runs OK at home, i can (or not ) do it at my work !

I'm using CentOS 5.5 x86_64

Cheers,

Bruno Santos

[ArcaneMagus]

Well if anybody is going to help you they will need a bit more information then "it's not working"...

Are you seeing any errors in the logs? Try looking in /opt/zimbra/log/mailbox.log and /var/log/zimbra.log

[feiticeir0]

Ok ! I've tried one more time and this how it is:

Zimbra has finished to upgrade and here is the result:

The log is the following:

Dec  8 12:32:55 zion postfix/smtp[10631]: EBAD72C5F6C: to=<>, orig_to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=40, delays=0.15/0/0.01/40, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32441-02 (in reply to end of DATA command))
Dec  8 12:33:00 zion amavis[32441]: (32441-02) (!)rw_loop: leaving rw loop, no progress, last event (select) 5.000 s ago
Dec  8 12:33:01 zion amavis[32444]: (32444-02) (!)rw_loop: leaving rw loop, no progress, last event (select) 34.999 s ago
Dec  8 12:33:01 zion amavis[32444]: (32444-02) (!)FWD via SMTP: <zimbra@zion.whatgeek.com.pt> -> <>,<>, 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32444-02
Dec  8 12:33:01 zion amavis[32444]: (32444-02) Blocked MTA-BLOCKED, <zimbra@zion.whatgeek.com.pt> -> <>,<>, Message-ID: <20091208123223.4A61B2C5F6D@zion.whatgeek.com.pt>, mail_id: eP4FIpvDog8R, Hits: -2.6, size: 478, 38227 ms
Dec  8 12:33:01 zion postfix/smtp[12911]: 4A61B2C5F6D: to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=38, delays=0.22/0.03/0.01/38, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32444-02 (in reply to end of DATA command))
Dec  8 12:33:01 zion postfix/smtp[12911]: 4A61B2C5F6D: to=<>, orig_to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=38, delays=0.22/0.03/0.01/38, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32444-02 (in reply to end of DATA command))
Dec  8 12:33:06 zion amavis[32444]: (32444-02) (!)rw_loop: leaving rw loop, no progress, last event (select) 4.999 s ago
Dec  8 12:33:17 zion amavis[32446]: (32446-01) (!)rw_loop: leaving rw loop, no progress, last event (select) 34.995 s ago
Dec  8 12:33:17 zion amavis[32446]: (32446-01) (!)FWD via SMTP: <zimbra@zion.whatgeek.com.pt> -> <>,<>, 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32446-01
Dec  8 12:33:17 zion amavis[32446]: (32446-01) Blocked MTA-BLOCKED, <zimbra@zion.whatgeek.com.pt> -> <>,<>, Message-ID: <20091208122427.5F3332C5F64@zion.whatgeek.com.pt>, mail_id: WS0CuDwjbPvL, Hits: -2.6, size: 470, 40882 ms
Dec  8 12:33:18 zion postfix/smtp[13130]: 5F3332C5F64: to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=531, delays=489/0.57/0.41/40, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32446-01 (in reply to end of DATA command))
Dec  8 12:33:18 zion postfix/smtp[13130]: 5F3332C5F64: to=<>, orig_to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=531, delays=489/0.57/0.41/40, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32446-01 (in reply to end of DATA command))
Dec  8 12:33:18 zion amavis[32440]: (32440-03) (!)rw_loop: leaving rw loop, no progress, last event (select) 34.995 s ago
Dec  8 12:33:18 zion amavis[32440]: (32440-03) (!)FWD via SMTP: <zimbra@zion.whatgeek.com.pt> -> <>,<>, 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32440-03
Dec  8 12:33:18 zion amavis[32440]: (32440-03) Blocked MTA-BLOCKED, <zimbra@zion.whatgeek.com.pt> -> <>,<>, Message-ID: <20091208122422.3DBFF2C5F63@zion.whatgeek.com.pt>, mail_id: ALjnG4SxqYNv, Hits: -2.6, size: 474, 41026 ms
Dec  8 12:33:18 zion amavis[32445]: (32445-02) (!)rw_loop: leaving rw loop, no progress, last event (select) 35.001 s ago
Dec  8 12:33:18 zion amavis[32445]: (32445-02) (!)FWD via SMTP: <zimbra@zion.whatgeek.com.pt> -> <>,<>, 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32445-02
Dec  8 12:33:18 zion postfix/smtp[13132]: 3DBFF2C5F63: to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=536, delays=494/0.53/0.01/41, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32440-03 (in reply to end of DATA command))
Dec  8 12:33:18 zion amavis[32445]: (32445-02) Blocked MTA-BLOCKED, <zimbra@zion.whatgeek.com.pt> -> <>,<>, Message-ID: <20091208122418.87CA12C5F62@zion.whatgeek.com.pt>, mail_id: 2SonCGmfbjxe, Hits: -2.6, size: 472, 41549 ms
Dec  8 12:33:18 zion postfix/smtp[13128]: 87CA12C5F62: to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=540, delays=498/0.06/0.01/42, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32445-02 (in reply to end of DATA command))
Dec  8 12:33:18 zion postfix/smtp[13132]: 3DBFF2C5F63: to=<>, orig_to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=536, delays=494/0.53/0.01/41, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32440-03 (in reply to end of DATA command))
Dec  8 12:33:18 zion postfix/smtp[13128]: 87CA12C5F62: to=<>, orig_to=<>, relay=127.0.0.1[127.0.0.1]:10024, delay=540, delays=498/0.06/0.01/42, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 From MTA([127.0.0.1]:10025) during fwd-connect (Negative greeting:  at (eval 83) line 596.): id=32445-02 (in reply to end of DATA command))
Dec  8 12:33:23 zion amavis[32446]: (32446-01) (!)rw_loop: leaving rw loop, no progress, last event (select) 4.999 s ago
Dec  8 12:33:23 zion amavis[32446]: (32446-01) extra modules loaded: /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/autosplit.ix, /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/randomize.al, IO/Socket/SSL.pm, Net/LDAP/Extension.pm, Net/SSLeay.pm
Dec  8 12:33:23 zion amavis[32440]: (32440-03) (!)rw_loop: leaving rw loop, no progress, last event (select) 5.000 s ago
Dec  8 12:33:23 zion amavis[32445]: (32445-02) (!)rw_loop: leaving rw loop, no progress, last event (select) 5.000 s ago
Dec  8 12:33:28 zion postfix/smtpd[13719]: fatal: bad boolean configuration: smtpd_sasl_auth_enable = 
Dec  8 12:33:29 zion postfix/master[2693]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 13719 exit status 1
Dec  8 12:33:29 zion postfix/master[2693]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling
Dec  8 12:33:37 zion postfix/smtpd[13811]: fatal: bad boolean configuration: smtpd_sasl_auth_enable = 
Dec  8 12:33:38 zion postfix/master[2693]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 13811 exit status 1
Dec  8 12:33:38 zion postfix/master[2693]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling
Dec  8 12:34:29 zion postfix/smtpd[14649]: fatal: bad boolean configuration: smtpd_sasl_auth_enable = 
Dec  8 12:34:30 zion postfix/master[2693]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 14649 exit status 1
Dec  8 12:34:30 zion postfix/master[2693]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: status requested
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: stale pid 12485 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: assuming no other instance is running
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: assuming no other instance is running
Dec  8 12:34:30 zion zmmailboxdmgr[14735]: no manager process is running
Dec  8 12:34:38 zion postfix/smtpd[14852]: fatal: bad boolean configuration: smtpd_sasl_auth_enable = 
Dec  8 12:34:39 zion postfix/master[2693]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 14852 exit status 1
Dec  8 12:34:39 zion postfix/master[2693]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: status requested
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: stale pid 12485 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: assuming no other instance is running
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: assuming no other instance is running
Dec  8 12:34:55 zion zmmailboxdmgr[15084]: no manager process is running
Dec  8 12:34:55 zion zimbramon[26958]: 26958:err: Service status change: zion.whatgeek.com.pt mailboxd changed from running to stopped 
Dec  8 12:34:56 zion postfix/pickup[2700]: 692432C5F70: uid=501 from=<zimbra>
Dec  8 12:34:56 zion postfix/cleanup[15133]: 692432C5F70: message-id=<20091208123456.692432C5F70@zion.whatgeek.com.pt>
Dec  8 12:34:56 zion postfix/qmgr[2699]: 692432C5F70: from=<zimbra@zion.whatgeek.com.pt>, size=481, nrcpt=2 (queue active)
Dec  8 12:34:56 zion amavis[32450]: (32450-01) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20091208T123456-32450: <zimbra@zion.whatgeek.com.pt> -> <>,<> SIZE=481 Received: from zion.whatgeek.com.pt ([127.0.0.1]) by localhost (zion.whatgeek.com.pt [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Tue,  8 Dec 2009 12:34:56 +0000 (WET)
Dec  8 12:34:56 zion amavis[32450]: (32450-01) Checking: BpNaVMcpLwV4 <zimbra@zion.whatgeek.com.pt> -> <>,<>
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: status requested
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: stale pid 12485 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: assuming no other instance is running
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: assuming no other instance is running
Dec  8 12:34:57 zion zmmailboxdmgr[15160]: no manager process is running
Dec  8 12:34:57 zion zimbramon[26958]: 26958:err: Service status change: zion.whatgeek.com.pt mailbox changed from running to stopped

Here is what i'm getting in the other screen:

*** CONFIGURATION COMPLETE - press 'a' to apply
Select from menu, or press 'a' to apply config (? - help) a
Saving config in /opt/zimbra/config.24568...done.
Operations logged to /tmp/zmsetup.12082009-113506.log
Setting local config values...done.
Setting up CA...done.
Deploying CA to /opt/zimbra/conf/ca ...done.
Setting replication password...done.
Setting Postfix password...done.
Setting amavis password...done.
Setting nginx password...done.
Creating server entry for zion....already exists.
Saving CA in ldap ...done.
Saving SSL Certificate in ldap ...done.
Setting spell check URL...done.
Setting service ports on zion.whatgeek.com.pt...done.
Adding zion.whatgeek.com.pt to zimbraMailHostPool in default COS...done.
Installing webclient skins...
	sand...done.
	steel...done.
	lavender...done.
	bones...done.
	sky...done.
	lemongrass...done.
	beach...done.
	yahoo...done.
	waves...done.
	bare...done.
	goldrush...done.
	hotrod...done.
	zmail...done.
Finished installing webclient skins.
Setting Keyboard Shortcut Preferences...done.
Setting zimbraFeatureIMEnabled=FALSE...done.
Setting zimbraFeatureTasksEnabled=TRUE...done.
Setting zimbraFeatureBriefcasesEnabled=TRUE...done.
Setting zimbraFeatureNotebookEnabled=TRUE...done.
Setting MTA auth host...done.
Setting TimeZone Preference...done.

prov> Initializing mta config...done.
Setting services on zion...done.
Creating user spam.ghr5ymawi@...already exists.
Creating user ham.crpg7jqkz@...already exists.
Setting spam training accounts...done.
Configuring SNMP...done.
Checking for default IM conference room...not present.
Initializing default IM conference room...done.
Setting up syslog.conf...updateSyslog: Updating /etc/syslog.conf....done.
done.

You have the option of notifying Zimbra of your installation.
This helps us to track the uptake of the Zimbra Collaboration Suite.
The only information that will be transmitted is:
	The VERSION of zcs installed (6.0.2_GA_1912_CentOS5_64)
	The ADMIN EMAIL ADDRESS created ()

Notify Zimbra of your installation? [Yes] 
Notifying Zimbra of installation via http://www.zimbra.com/cgi-bin/notify.cgi?VER=6.0.2_GA_1912_CentOS5_64&MAIL=

Notification complete

Starting servers...done.
Checking for deprecated zimlets...done.
Checking for network zimlets in LDAP...done.
Removing network zimlets...
Finished removing network zimlets.
Removing convertd mime tree from ldap...done.
Installing common zimlets...
	com_zimbra_local...done.
	com_zimbra_date...done.
	com_zimbra_ymemoticons...done.
	com_zimbra_adminversioncheck...done.
	com_zimbra_email...done.
	com_zimbra_bulkprovision...done.
	com_zimbra_phone...done.
	com_zimbra_url...done.
	com_zimbra_cert_manager...done.
Finished installing common zimlets.
Getting list of all zimlets...done.
Updating non-standard zimlets...
Finished updating non-standard zimlets.
Upgrading Document templates...failed.
Restarting mailboxd...done.
Setting up zimbra crontab...done.


Moving /tmp/zmsetup.12082009-113506.log to /opt/zimbra/log


Configuration complete - press return to exit

Zimbra says it's ok, but i cannot access the email...