External account: Error: connection is closed connecting to an Godday Imap account

[rocket2009]

Hi All,
I have posted the thread below a while ago but haven't heard any answers from anyone in this forum yet. I probably had posted it in the wrong section of the forum. I think I should repost it. I apologize for posting the duplicative thread.

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I have currently installed Zimbra server 6.02 and have everything working so far; however, I encountered errors when trying to establish an external IMAP connection with Godaddy. Looking at the Zimbra log file, I got the following error messages:
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2009-11-23 09:30:57,293 INFO [btpool0-59://xxx.xxxxxxx.com:8889/service/soap/TestDataSourceRequest] [name=xxx@xxxxxxx.com;mid=3;ip=192.168.xxx.xxx;ua=Z imbraWebClient - IE7 (Win)/6.0.2_GA_1912.UBUNTU8;] soap - TestDataSourceRequest
2009-11-23 09:30:57,295 INFO [btpool0-59://xxx.xxxxxxx.com:8889/service/soap/TestDataSourceRequest] [name=xxx@xxxxxxx.com;mid=3;ip=192.168.xxx.xxx;ua=Z imbraWebClient - IE7 (Win)/6.0.2_GA_1912.UBUNTU8;] datasource - Testing: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=imap.secureserver.net, port=993, connectionType=ssl, username=yyy@yyyyy.com, folderId=-1 }
2009-11-23 09:30:57,707 WARN [btpool0-59://xxx.xxxxxxx.com:8889/service/soap/TestDataSourceRequest] [name=xxx@xxxxxxx.com;mid=3;ip=192.168.xxx.xxx;ua=Z imbraWebClient - IE7 (Win)/6.0.2_GA_1912.UBUNTU8;] datasource - Test failed: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=imap.secureserver.net, port=993, connectionType=ssl, username=yyy@yyyyy.com, folderId=-1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=imap.secureserver.net, port=993, connectionType=ssl, username=yyy@yyyyy.com, folderId=-1 }
ExceptionId:btpool0-59://xxx.xxxxxxx.com:8889/service/soap/TestDataSourceRequest:1258997457707:d6f8f47950c184 9d
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:247)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:196)
at com.zimbra.cs.datasource.ImapSync.test(ImapSync.ja va:121)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:144)
at com.zimbra.cs.service.mail.TestDataSource.handle(T estDataSource.java:125)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:418)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:272)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1148)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:379)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:525)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:882)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:747)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:387)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: java.io.IOException: Connection is closed
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:467)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:83)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:99)
at com.zimbra.cs.mailclient.imap.ImapConnection.doLis t(ImapConnection.java:275)
at com.zimbra.cs.mailclient.imap.ImapConnection.list( ImapConnection.java:259)
at com.zimbra.cs.mailclient.imap.ImapConnection.getDe limiter(ImapConnection.java:280)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:190)
... 36 more
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By the way, I have successfully established an GMAIL IMAP account as well as an 1and1 IMAP account but having the above issues when trying to connect to an Godaddy IMAP account. Also, I am able to connect to the Godday IMAP account using all other email clients such as Outlook and Thunderbird without any problems so I think the Godday IMAP account is funcational.

Thanks in advance for any help.

Best,
John