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Thread: zmlogswatch crashes after upgrade to 6.0.2

  1. #1
    charles119 is offline Active Member
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    Default zmlogswatch crashes after upgrade to 6.0.2

    Hi everybody,

    I upgraded last week from version 6.0.1 to 6.0.2 (Community edition on a Debian server).

    I noticed that since this moment zmlogswatch crashes on a regular basis. I can have it working again with "zmlogswatchctl stop/start", but, within the next 24 hours it crashes again.

    I don't see anything in zimbra logs, but maybe I'm not looking at the right place.

    If someone can give me a hand to solve this problem I would be really nice.

    Thanks in advance,

  2. #2
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Are you seeing anything in /opt/zimbra/log/zmlogswatch.out ?

  3. #3
    charles119 is offline Active Member
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    Thanks for your answer.

    Absolutely nothing, this file zmlogswatch.out is empty.

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    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    When is it crashing? Around the time logrotate runs?

  5. #5
    charles119 is offline Active Member
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    Good question!

    How can I know when it is crashing?

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    ArcaneMagus's Avatar
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    Well how do you know that it is down in the first place? Are you manually running `zmcontrol status`, or are you getting an email?

    If you are getting an email the time of that email should be within 2-4 minutes of when it went down.

  7. #7
    charles119 is offline Active Member
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    To know that it is down I have many clues:
    - logging into the administration interface all "status indicators" are off
    - in this admin interface, I get an error message when I want to display statistics graphs
    - then, if I execute "zmcontrol status" in command line I can see than zmlogswatchctl is not running

    But I don't receive any mail, so that I don't know exactly when it occurs.

  8. #8
    ArcaneMagus's Avatar
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    How about this:
    Code:
    bzcat /opt/zimbra/log/zmlogswatch.out-200911*

  9. #9
    charles119 is offline Active Member
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    Here is the result
    bzcat: Can't open input file /opt/zimbra/log/zmlogswatch.out-200911*: No such file or directory.
    zmlogswatch.out is empty

    Uncompressing zmlogswatch.out.2.gz gives a file containing

    Can't locate Date/Parse.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at /opt/zimbra/libexec/logswatch line 30.
    BEGIN failed--compilation aborted at /opt/zimbra/libexec/logswatch line 30.
    I don't know if this helps...

  10. #10
    ArcaneMagus's Avatar
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    Ah ha, yes that does help. looks like your perl include paths aren't set correctly.
    Try running this as the zimbra user:
    Code:
    perl -e "print join(\"\n\", @INC);"

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