zmlogswatch crashes after upgrade to 6.0.2

[charles119]

Hi everybody,

I upgraded last week from version 6.0.1 to 6.0.2 (Community edition on a Debian server).

I noticed that since this moment zmlogswatch crashes on a regular basis. I can have it working again with "zmlogswatchctl stop/start", but, within the next 24 hours it crashes again.

I don't see anything in zimbra logs, but maybe I'm not looking at the right place.

If someone can give me a hand to solve this problem I would be really nice.

Thanks in advance,

[ArcaneMagus]

Are you seeing anything in /opt/zimbra/log/zmlogswatch.out ?

[charles119]

Thanks for your answer.

Absolutely nothing, this file zmlogswatch.out is empty.

[ArcaneMagus]

When is it crashing? Around the time logrotate runs?

[charles119]

Good question!

How can I know when it is crashing?

[ArcaneMagus]

Well how do you know that it is down in the first place? Are you manually running `zmcontrol status`, or are you getting an email?

If you are getting an email the time of that email should be within 2-4 minutes of when it went down.

[charles119]

To know that it is down I have many clues:
- logging into the administration interface all "status indicators" are off
- in this admin interface, I get an error message when I want to display statistics graphs
- then, if I execute "zmcontrol status" in command line I can see than zmlogswatchctl is not running

But I don't receive any mail, so that I don't know exactly when it occurs.

[ArcaneMagus]

How about this:

bzcat /opt/zimbra/log/zmlogswatch.out-200911*

[charles119]

Here is the result

bzcat: Can't open input file /opt/zimbra/log/zmlogswatch.out-200911*: No such file or directory.

zmlogswatch.out is empty

Uncompressing zmlogswatch.out.2.gz gives a file containing

Can't locate Date/Parse.pm in @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at /opt/zimbra/libexec/logswatch line 30.
BEGIN failed--compilation aborted at /opt/zimbra/libexec/logswatch line 30.

I don't know if this helps...

[ArcaneMagus]

Ah ha, yes that does help. looks like your perl include paths aren't set correctly.
Try running this as the zimbra user:

perl -e "print join(\"\n\", @INC);"