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Thread: Allow user to view blocked virus email.

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    McPringle's Avatar
    McPringle is offline Active Member
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    Default Allow user to view blocked virus email.

    Is it possible to allow a user to view blocked virus email without contacting the administrator?

    Thanks
    McPringle

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    KevinH's Avatar
    KevinH is offline Expert Member
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    Not today. Those are stored in a quarantine folder without end user access. The whole idea is to make sure folks can't get at these messages. The last thing you want/need is somebody *inspecting* a virus message and then activating the virus. Maybe at some point we'd allow admin UI access but we've found that Linux command line access is the safest way to deal with these messages.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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    Okay, I understand. I have an Idea how this can be made more user friendly:

    Inside the virus information mail there could be a link "Request possible virus mail from admin". If the user clicks on this link, an email is sent to the admin. In this request email the admin can accept and reject, like with invitations, and the quarantined mail is delivered or not.

    What do you think about this idea and is this realizable with Zimbra? Enhancement request or not, thats the question... ;-)

    cu
    McPringle

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    Seems reasonable.. bugzilla it.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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    [X] done (Bug ID 8454)

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