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  #1 (permalink)  
Old 11-06-2009, 01:49 AM
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Posts: 4
Default empty email view with 'G is null' error

Recently I posted bug report
https://bugzilla.zimbra.com/show_bug.cgi?id=42251

"
When users try to view some emails content in Zimbra Advanced Web Client it
shows empty view field. After clicking on email on the list an error appears in
Firefox Error Console: 'G is null' in line 1494.
The same emails view in standard web client is correct.
"

Since all my exemplary e-mails are confidential I can't send them to developers. This bug reveals on two zimbra deployments i administer therefore I can't imagine that it concerns my users only.

It seems that all such emails are created in Outlook.

Do you have any e-mails causing such behaviour of extended web client?
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  #2 (permalink)  
Old 11-12-2009, 08:37 AM
Member
 
Posts: 13
Default

Quote:
Originally Posted by cirrus View Post
Recently I posted bug report
https://bugzilla.zimbra.com/show_bug.cgi?id=42251

"
When users try to view some emails content in Zimbra Advanced Web Client it
shows empty view field. After clicking on email on the list an error appears in
Firefox Error Console: 'G is null' in line 1494.
The same emails view in standard web client is correct.
"

Since all my exemplary e-mails are confidential I can't send them to developers. This bug reveals on two zimbra deployments i administer therefore I can't imagine that it concerns my users only.

It seems that all such emails are created in Outlook.

Do you have any e-mails causing such behaviour of extended web client?
After updating to 6.02 i´m having this problem. Empty view field with some mails, and not other. First appering on one client, then more.
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  #3 (permalink)  
Old 11-12-2009, 11:29 AM
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Posts: 4
Default

Quote:
Originally Posted by lordarcane View Post
After updating to 6.02 i´m having this problem. Empty view field with some mails, and not other. First appering on one client, then more.
this bug is tracked on:
https://bugzilla.zimbra.com/show_bug.cgi?id=42127

My business partners are very interested in getting a patch before version 6.0.3 is released. I'm convinced that everyone affected (I believe every 6.0.2 version users) should ask for this patch.
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  #4 (permalink)  
Old 11-12-2009, 11:34 AM
Zimbra Consultant & Moderator
 
Posts: 19,637
Default

Quote:
Originally Posted by cirrus View Post
My business partners are very interested in getting a patch before version 6.0.3 is released. I'm convinced that everyone affected (I believe every 6.0.2 version users) should ask for this patch.
Patches aren't released for individual bugs, you'll get that with the 6.0.3 release.
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Bill
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  #5 (permalink)  
Old 11-18-2009, 03:33 AM
Member
 
Posts: 13
Default

One solution so far to this issue, wich in my case seems to affect mail sent from zimbra users to zimbra users, is to either use the Standard (html) client, or to tic the box in the standard client, that shows messages as text only.

But, I am eagerly awaiting the 6.03 version! Anyone that knows how long until that arrives?
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  #6 (permalink)  
Old 11-18-2009, 04:34 AM
Zimbra Consultant & Moderator
 
Posts: 19,637
Default

Quote:
Originally Posted by lordarcane View Post
But, I am eagerly awaiting the 6.03 version! Anyone that knows how long until that arrives?
You should always check the Product Portal first for that sort of information.
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Bill
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  #7 (permalink)  
Old 11-18-2009, 05:04 AM
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Posts: 13
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Quote:
Originally Posted by phoenix View Post
You should always check the Product Portal first for that sort of information.
Thankyou! Did not know that. =) Tomorrow then!
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  #8 (permalink)  
Old 11-18-2009, 05:15 AM
Zimbra Consultant & Moderator
 
Posts: 19,637
Default

Quote:
Originally Posted by lordarcane View Post
Thankyou! Did not know that. =) Tomorrow then!
Don't forget that it's always a target until it's actually released but yes it should be tomorrow.
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Bill
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