Page 1 of 4 123 ... LastLast
Results 1 to 10 of 38

Thread: Zimbra not starting

  1. #1
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    8

    Default Zimbra not starting

    Hello,

    we have Zimbra installed on a testing system. When I tried to connect today the website was not available.
    Checking on the console of the server I saw that tomcat was not running and the mta service was down.
    After stopping the services I tried to start them but it started only ldap.
    No, even after a reboot I only get this:
    Code:
      
    [zimbra@zimbra ~]$ zmcontrol status
    Cannot determine services - exiting
    [zimbra@zimbra ~]$ zmcontrol start
    Host zimbra.systrade.de
            Starting ldap...Done.
    What could this be?

    Thanks

    Christian

  2. #2
    kowell is offline Special Member
    Join Date
    May 2006
    Posts
    118
    Rep Power
    8

    Default

    what is in the zimbra.log in /var/log???

  3. #3
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    8

    Default

    This is the output (tail -f /var/log/zimbra.log) when issuing zmcontrol status:
    Code:
     Jun 19 19:22:29 zimbra slapd[4727]: conn=22 fd=8 ACCEPT from IP=10.1.20.61:32871 (IP=0.0.0.0:389)
    Jun 19 19:22:29 zimbra slapd[4727]: conn=22 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" method=128
    Jun 19 19:22:29 zimbra slapd[4727]: conn=22 op=0 RESULT tag=97 err=49 text=
    Jun 19 19:22:29 zimbra slapd[4727]: conn=22 fd=8 closed (connection lost)
    And this for zmcontrol start

    Code:
    Jun 19 19:23:33 zimbra zimbramon[9318]: 9318:info: Starting services
    Jun 19 19:23:33 zimbra slapd[9359]: @(#) $OpenLDAP: slapd 2.3.21 (Apr 27 2006 13:51:14) $       root@build.liquidsys.com:/home/build/p4/CRAY/ThirdParty/openldap/openldap-2.3.21/servers/slapd
    Jun 19 19:23:33 zimbra slapd[9359]: daemon: bind(7) failed errno=98 (Address already in use)
    Jun 19 19:23:33 zimbra slapd[9359]: slapd stopped.
    Jun 19 19:23:33 zimbra slapd[9359]: connections_destroy: nothing to destroy.
    Jun 19 19:23:38 zimbra slapd[4727]: conn=23 fd=8 ACCEPT from IP=10.1.20.61:32874 (IP=0.0.0.0:389)
    Jun 19 19:23:38 zimbra slapd[4727]: conn=23 op=0 BIND dn="uid=zimbra,cn=admins,cn=zimbra" method=128
    Jun 19 19:23:38 zimbra slapd[4727]: conn=23 op=0 RESULT tag=97 err=49 text=
    Jun 19 19:23:38 zimbra slapd[4727]: conn=23 fd=8 closed (connection lost)

  4. #4
    kowell is offline Special Member
    Join Date
    May 2006
    Posts
    118
    Rep Power
    8

    Default

    which installation are you used??
    Have you another services running in the server??
    maybe you have ports conflicts
    Zimbra nerver come up or this just happend randomly??

  5. #5
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    8

    Default

    Quote Originally Posted by kowell
    which installation are you used??
    Have you another services running in the server??
    maybe you have ports conflicts
    Zimbra nerver come up or this just happend randomly??

    I use the Network Edition, no other services running (the standard sendmail deactivated like stated in the docs).
    It has been running fine until yesterday, now it acts as described every time.


    Christian

  6. #6
    chh
    chh is offline Advanced Member
    Join Date
    May 2006
    Posts
    196
    Rep Power
    8

    Default

    A small update:

    We searched a bit for the error and it seems to be a ldap problem.
    Whenever an ldap connect is tried it returns an "invalid credentials".
    ldap cannot be killed as well.

    Still hoping for a solution.

    Christian

  7. #7
    FunkyPenguin is offline Special Member
    Join Date
    Dec 2005
    Location
    Peterborough, UK
    Posts
    140
    Rep Power
    9

    Default I'm blind and lost without ZCS

    I've got the same issue I had a power outage that killed my router, which I replaced but had to re-ip as a result.

    The problem is that ZCS will not start other than starting ldap, none of the other services will work. I am running zcs3.1.4GA518 on SUSE10, and until yesterday was very happy running ZCS along side an Apache installation on the same box. ZCS is configured to use https only, which enables the two to run together in harmony.

    The worst part is that zimbra.log just complains that "zimbramon[13564]: 13564:info: 2006-08-30 10:08:01, STATUS: : Cannot: determine"

    I can access the website without issue, but I'm blind without ZCS. As there are only about 10 users on the box, I'm going to upgrade to ZCS4 even though it is RC1.

    Any ideas?

  8. #8
    FunkyPenguin is offline Special Member
    Join Date
    Dec 2005
    Location
    Peterborough, UK
    Posts
    140
    Rep Power
    9

    Default Ouch

    Quote Originally Posted by FunkyPenguin
    I'm going to upgrade to ZCS4 even though it is RC1.
    Just tried the upgrade and bang! Got this lovely error during the upgrade:
    "Wed Aug 30 10:16:17 2006: ldap startup failed with exit code 1
    UPGRADE FAILED - exiting"

    Help, please

    EDIT:

    Just tried the upgrade again and got the following error repeated:

    "ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.forcev.net:389)"

    Last edited by FunkyPenguin; 08-30-2006 at 03:34 AM.

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,201
    Rep Power
    56

    Default

    The obvious question, I'm afraid, do you have a backup of the original /opt/zimbra directory? If you do then you could go through the install & restore routine. If you haven't have you tried the LDP resolution steps in the wiki?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    FunkyPenguin is offline Special Member
    Join Date
    Dec 2005
    Location
    Peterborough, UK
    Posts
    140
    Rep Power
    9

    Default

    I was hoping your fountain of knowledge would be available Bill

    Unfortunately the only backup of /opt/zimbra I have is the nonfunctioning one that I took just before the upgrade (note to self - setup cron job for backup). I'm just about to try the wiki steps now, thanks for the link.

Page 1 of 4 123 ... LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] Clamav problem ? What's happening ?
    By aNt1X in forum Installation
    Replies: 23
    Last Post: 02-14-2008, 05:43 AM
  2. Zimbra Install Problem - getDirectContext
    By bsimzer in forum Installation
    Replies: 27
    Last Post: 07-19-2007, 10:12 AM
  3. Removing hostname from hosts file fixed prob.
    By lemur in forum Installation
    Replies: 10
    Last Post: 06-13-2007, 06:29 PM
  4. Logger
    By jholder in forum Installation
    Replies: 24
    Last Post: 03-31-2006, 11:50 AM
  5. Zimbra Processor Output
    By UltraFlux in forum Installation
    Replies: 3
    Last Post: 02-01-2006, 08:23 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •