Webmail Problem

[JimBobCook]

1st time ive had an error with the webpage but a user seems to be getting this error when trying to spell check etc im guessing its a user error thing but how do we get around it?

Ive attached a screenie for you.

Cheers

Simon

[fsiegel]

Is this a ZCO issue?

[JimBobCook]

Well I wasn't sure which other part of the forum to put it in, wasn't one that said Webmail unless im going blind which could be quite likely

[phoenix]

Originally Posted by JimBobCook

Well I wasn't sure which other part of the forum to put it in, wasn't one that said Webmail unless im going blind which could be quite likely

Then I guess the Administrators forum will do. Details on whether this has just started happening, happened many times, browser version, Zimbra version, I guess it's Windows etc. etc.

[JimBobCook]

It started about a week ago, it seems to happen all the time but if we remote log into her webmail on the admin page everything works fine, the computer is not on any domain so she is admin etc

Zimbra version is 6.0.2

Windows XP Pro SP3

IE8 Browser

[JimBobCook]

We have now also tried loading her webmail from another machine and it also fails, it seems to be her account thats killing the spell check

[phoenix]

Create a new account then export the problem accounts data, email, calendar etc., impor that into the new account and see if you still have the problem. Are there any browser add-ons that this user has in their browser or anti-virus software? Have you tried using FF for accessing the account and does it exhibit the same behaviour.