[SOLVED] How to Archive Out Old User Mail

[the_griz]

I have a company where turnover is high (20% annually). I have user email that I need to retain but get it out of our active store. Is there a way to archive an old user's email so that it could be retrieved, if needed, later.

Thanks!
Tom

[ringnebula]

If archiving the mail offline is an option you can simply export the account and then delete it. If in the future you need access to the mail you could recreate the account and import your exported data.

If you are running network edition you could explore using HSM to move all users old mail to another store.

[kris.cray]

If archiving the mail offline is an option you can simply export the account and then delete it. If in the future you need access to the mail you could recreate the account and import your exported data.

If you are running network edition you could explore using HSM to move all users old mail to another store.

Hello,

and thanks. I would be greatful if you could explain how to use HSM to move mail to another store.

Regards,
Kris

[ringnebula]

A fair bit of documentation on HSM is available here:

Ajcody-HSM-Notes - Zimbra :: Wiki

[the_griz]

I guess the answer would be to bring up Outloook on the old account using POP or IMAP and sync it. Then archive off the pst files and delete nthe account within zimbra.

Does this sound OK? Thought for all of the $1000s I am spending on Zimbra, there would have been a more elegant archiving solution (that did not cost more $$$).

Thanks!

[ArcaneMagus]

Did you take a look at ringnebula's post? HSM allows you to move all messages older then x days to a separate volume. You could set this up and then most of the messages for these accounts would be moved over to the HSM store eventually.

However to match the functionality you are talking about with a .pst export, you should look into the following command:

zmmailbox -z -m user@domain.com getRestURL "//?fmt=tgz" > /tmp/backup.tgz

This will backup the entire account to an archive file, which you can then import again later if needed.

[the_griz]

I was concerned that the HSM set-up was a rule that would be applied across the entire datastore. I would not want that. We allow people to keep several years back of email while others we fire and then archive off after a few weeks.

Your zmmailbox solution is perfect and worked great. I did a reimport test and it went well. THAT is what I needed.

I appreciate your help greatly!