Internal Server Error

[hoangnam8484]

at the time about 15h daily (now send mail high score), commercial mail system to stop functioning.to send mail I have to restart Zimbra
accessing webmail test receive the following:

"Internal Server Error


The server has encountered an internal error.

Please try again later.

« Go back

ERROR: 500"

zimbra@server1:~$ zmcontrol -v
Release 6.0.0_GA_1805.UBUNTU9 UBUNTU9 FOSS edition.

ct 28 15:08:09 server1 postfix/smtpd[6096]: connect from unknown[192.168.2.52]
Oct 28 15:08:09 server1 saslauthd[2584]: zmauth: authenticating against elected url 'https://mydomain.com.vn:7071/service/admin/soap/' ...
Oct 28 15:08:09 server1 saslauthd[2584]: zmpost: url='https://mydomain.com.vn:7071/service/admin/soap/' returned buffer->data='<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"/></soap:Header><soap:Body><soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>authentication failed for tranmyhuong@mydomain.com.vn</soap:Text></soap:Reason><soap:Detail><Error xmlns="urn:zimbra"><Code>account.AUTH_FAILED</Code><Trace>btpool0-26:1256717289426:7c9b6cb57d6eec92</Trace></Error></soap:Detail></soap:Fault></soap:Body></soap:Envelope>', hti->error=''
Oct 28 15:08:09 server1 saslauthd[2584]: auth_zimbra: tranmyhuong@mydomain.com.vn auth failed: authentication failed for tranmyhuong@mydomain.com.vn
Oct 28 15:08:09 server1 saslauthd[2584]: do_auth         : auth failure: [user=tranmyhuong@mydomain.com.vn] [service=smtp] [realm=mydomain.com.vn] [mech=zimbra] [reason=Unknown]
Oct 28 15:08:09 server1 postfix/smtpd[6096]: warning: unknown[192.168.2.52]: SASL LOGIN authentication failed: authentication failure
Oct 28 15:08:09 server1 postfix/smtpd[6096]: disconnect from unknown[192.168.2.52]
Oct 28 15:08:34 server1 zmmailboxdmgr[4166]: status requested
Oct 28 15:08:34 server1 zmmailboxdmgr[4166]: status OK
Oct 28 15:08:35 server1 zmmailboxdmgr[4231]: status requested
Oct 28 15:08:35 server1 zmmailboxdmgr[4231]: status OK
Oct 28 15:09:17 server1 postfix/anvil[3357]: statistics: max connection rate 2/60s for (smtp:203.210.204.228) at Oct 28 15:04:11
Oct 28 15:09:17 server1 postfix/anvil[3357]: statistics: max connection count 1 for (smtp:192.168.2.41) at Oct 28 14:59:17
Oct 28 15:09:17 server1 postfix/anvil[3357]: statistics: max cache size 4 at Oct 28 14:59:17
Oct 28 15:09:53 server1 zmmailboxdmgr[5423]: status requested
Oct 28 15:09:53 server1 zmmailboxdmgr[5423]: status OK
Oct 28 15:09:53 server1 zmmailboxdmgr[5488]: status requested
Oct 28 15:09:53 server1 zmmailboxdmgr[5488]: status OK
Oct 28 15:10:01 server1 zimbramon[5562]: 5562:info: 2009-

[ArcaneMagus]

Have you tried looking in /opt/zimbra/log/mailbox.log?

[randall]

I believe Zimbra have enough number of open files at 385189.

If you have changed something like in the skins, make sure that you have reverted back the ownership of the files to zimbra user.

Things will not work if files that is suppose to be owned by zimbra is not owned by zimbra user.

Hope this helps... :-)

[sjangra]

yes it was a permissions problem... thanks